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“Lovely modern hotel in great location”
Review of Eden Hotel

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Eden Hotel
Ranked #26 of 252 Hotels in Jesolo
Certificate of Excellence
Reviewed July 23, 2009

I travelled to this hotel in June this year with two of my girly friends. We are three young professionals and were looking for a fun and relaxing holiday and we certainly got one.

I'm really disappointed with the reviews on here as I know that if we had seen them before going we probably wouldn't have booked.

The hotel was lovely and modern, very clean, minimalist and quite funky. Room was a good size as was the balcony. The bathroom was gorgeous and the shower was really great. Rooms were cleaned every day and towels replaced every day.

The pool wasn't too big really so we only sunbathed around it on a couple of occasions. The beach however was just a 3-4 min walk away and each hotel has its own dedicated section so there are always nice sunbeds to use, a real benefit because usually you need to pay for them on most foreign beaches. I'd go as far as saying that the loungers and parasols were quite luxury too.

We were half board and I do agree with soem of the comments re the pasta, but there was a great section,. even if it was mostly the same, rotated every few days, but you never got told you couldn;t have more than one potion of everything and there was always more than enough to go round, we ate loads! The waiting staff were very friendly and were happy to just leave you alone during your meal.

The hotel is in a brilliant spot of the Piazza, so literally the shops and restaurants are on your doorstep. We loved walking along the strip every night, there were a good mix of families, elederly couples, young couples around so we always felt safe. We overlooked the main strip and you could hear a little bit of noise as we slept with the bathroom window open but not enough so that you couldn't sleep.

Our holiday cost around £350 with Thompson, including flights, hotel (half board) and transfers so a real bargain. We had upgraded to a room with a balcony which I would strongly recommend as the standard rooms only have a juliette balcony.

I really would recommend this hotel, but if you are a foodie and do really want some nice authentic Italian pastas and things I would recommend going for B&B rather than HB.

All in all a really fab holiday, we had such a lovely time and I would definitely return and saty at the same hotel.

  • Stayed: June 2009, traveled with friends
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1  Thank emilywhite1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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155 - 161 of 352 reviews

Reviewed June 14, 2009

Myself and grown up daughter have just returned home from this nightmare hotel. I am really angry to think we were really looking forward to our 1st visit to Italy. The hotel food was the worst food I have ever been served in all of the 20years I have travelled abroad, there was no choice at all, breakfast I can live,with bread and jam but the evening dinner which you look forward to was an insult to guests and to compare to a school canteen would also be an insult. We had to eat out every day at great expense leaving little spending money to see places we had planned to go.The hotel was very clean and it was a great location although very noisey area until 3am-4am in the morning. Very few English guest at this hotel, but back to the food dry pasta every night I know we are in Italy but never have I been to an Italian resturant and been served dry pata twists without any kind of sauce, chips were served every night and only one choice of veg. vegetable soup was served 3 days running and the bread rolls were always dry, for dessert it was choice of an apricot, peach or dry pastry with marmalade, Italy and not a bit of ice-cream in sight, what a place.

  • Stayed: June 2009
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4  Thank jinkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden-Hotel-Jesolo, Responsabile relazioni con la clientela at Eden Hotel, responded to this reviewResponded April 18, 2015

Dear Guest,
We apologize for the delay in response, but only recently came within our team the figure in charge for the customer satisfaction.
Thank you for taking the time to share your comments regarding your stay at our Hotel. Guests’ comments, whether positive or negative are always welcome and remedial actions are taken whenever possible. We appreciate the opportunity to hear our Guests’ opinion concerning our Hoterl and take this as constructive feedback that can help us better our service and facilities.

I would value the opportunity to restore your confidence in our Hotel and would appreciate it immensely if you would contact me directly may you wish to come back to Jesolo, so that I may assist with your room selection previous to your arrival and we can provide you with the exemplary service that keeps so many Guests returning to our hotel.

Sincerely,

Kind Regards,
Miriam Pizziol
Customer Satisfaction

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2009

I have just returned from the Eden Hotel, Lido De Jesolo, and although we had a fantastic holiday the Hotel did not live up to the brochure or website write up.
The Eden Hotel was recently renovated and went for a minimilist look, in fact it is not minimilist it is just bland and unwelcoming. The location of the hotel is excellent in the centre of things, just 2 mins walk to the beautiful beach where the private section with the sunbeds was wonderful. It is near bus stops and opposite the "Tabacchi" where you can get tickets to the bus and ferry for Venice if you don't want to go on a tour.

The hotel is very clean, clean towels daily, sheet change every second day, and the staff in the Restaurant and cleaning staff are very friendly. The hotel rooms are very small in Italy but the size is fairly good in the Eden. This is where the positives end. The Restaurant was dreadful. It was like a staff canteen and the food was awful. Salad bar had a very poor selection, pasta was reheated, and you were only allowed one piece of Lasagne, ( which turned out to be a blessing in the end) The manager/owner of the hotel paced up and down behind the buffet counter, and it was very intimidating and uncomfortable. The bread rolls at breakfast were left out all day and used again at dinner and if not used up were still there the next morning. There was no fresh fruit availabe for breakfast and fresh orange juice had to paid for €3 per glass. If the dessert (and there was only one) was good it was eaten immediately and if you didn't get any, there was no alternative. If it was not eaten it was put out again at breakfast. In general a very poor selection and poor quality for a 3 star hotel.

Although the bedrooms were an adequate size, they were poorly equiped, no chair to sit on, the vanity mirror was nearer the ceiling than the vanity unit, no welcome pack to let you know opening times of restaurant, room service etc. No tea coffee making facilities, no fridge or mini bar, no drawers, and no terrace or balcony on one side of the hotel. Infact we changed our room and had a fab view of the car park and kitchens!!

The reception is cold and unwelcoming and the bar is never open, if you wanted a drink from the bar, you had to ask the receptionist if she was not too busy to get you a drink.


Lido De Jesolo is a fantasic place to go on holidays but would recommend that you stay in the Cambridge or Principe Palace. We tried to move to either of these during our two week stay but unfortunately could not. There are superb restaurants in the resort where you can try fantastic Italian food and wine at it's best.

My husband and I travel three/four times a year and have stayed in hotels all over europe and this is the poorest standards we have ever come accross. It does not even merit two stars, and it is supposed to be three star. But we will definitely go back to this resort again.

  • Stayed: May 2009, traveled as a couple
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3  Thank Maevey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eden-Hotel-Jesolo, Responsabile relazioni con la clientela at Eden Hotel, responded to this reviewResponded April 18, 2015

Dear Guest,
First and foremost, I would like to thank you for taking the time to communicate your experience at our property. We apologize for the delay in response, but only recently came within our team the figure in charge for the customer satisfaction.

It is very regrettable to hear that you were not satisfied with your stay at our Hotel. I have addressed your concerns with the entire Staff and immediate actions have ben taken since your last visit. We appreciate our Guest’s comments, positive and negative, in hopes that we can utilize each one to improve our services and facilities in the future. We are always striving to improve and our ultimate goal is to accommodate all of our Guest’s needs.

I would greatly value the opportunity to restore your confidence in our Hotel and would appreciate it immensely if you would contact me directly may you wish to come back to Jesolo, so my Team and I can provide you with the exemplary service you deserve and that keeps so many Guests returning to our Hotel year after year.
I remain at your complete disposal.

Kind Regards,
Miriam Pizziol
Customer Satisfaction

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2009

we stayed at the eden hotel august 2008 & it was a fantastic hotel. we got a lovely room with a balcony that looked out over piazza mazinni, we were 2 minutes walk from the beach & the weather was great.

before i went i had never heard of lido di jesolo, but i can highly recommend it to anyone, it was a 2 hr flight from dublin. the food was great every day we were half board & we just ate a roll or 2 during the day to keep us going until dinner. we were only 45mins from venice & wow what a city i absolutely loved it, we also took the trip to the dolomite mountains & they were unbelievable.

i have to say we really enjoyed this holiday, it was the best ever. i would love to go back. the only down side is the airport transfers are a bit long & there were traffic delays coming & going but we got to see a lot of the country that way if you're willing to sit on a bus. it was also expensive for clothes & souveniers. but despite all that i would defiantely go back to the eden hotel & i have to say Graziella looked after us very well in the restaurant every night. well worth a visit

  • Stayed: August 2008, traveled as a couple
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2  Thank donegalannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2008

We stayed at hotel Eden with company of 6 young people. We did not count with luxury, but this was horrible. Hotel was good looking just from outside. Rooms vere tiny- we were 3 in 2-beds room with just one suitcase for 3 people. Bathroom had just poor shower with rot and it looked dirty on the first sight. Food in restaurand ( we had halfboard)- but I wouldn' t really name it restaurant but better is school- cantine served breakfast and dinners just for one hour, every day the same food offer. Additionally, we were not allowed to take some kinds of food ( e.g. mozzarella with tomato)- we were told that this is just for german guest??? Excuse me.... And I forgot to mention that manager of hotel really did not look or either act like manager. Strange place, never again.

  • Stayed: July 2005, traveled with friends
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4  Thank Evelinka29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 days ago
Google Translation

  • Stayed: February 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank danielmichel41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2018 via mobile
Google Translation

Stayed: January 2018, traveled with friends
Thank piase83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eden Hotel

Address: Via Andrea Bafile 604, 30016, Jesolo, Italy
Location: Italy > Veneto > Province of Venice > Jesolo
Amenities:
Bar / Lounge Beach Restaurant Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Jesolo
#15 Luxury Hotel in Jesolo
#23 On the Beach Hotel in Jesolo
Price Range: $98 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eden Hotel 4*
Number of rooms: 93
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Also Known As:
Eden Hotel Jesolo Lido

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