We were suppose to stay in this hotel for 10 days but left after 4 days!! the photographs are very deceiving especially of the swimming pool. The pool was dirty with algae on the tiles, could not believe it, finally after everyone complained they started to do something about the pool but it was still not right. The towels in our bathroom was so old and thread bare it was like drying yourself with sand paper, on one of the days they had cleaned the room and the bathroom had stained towels put in!!The breakfast was of a very poor standard and the Maitre d was unfriendly and arrogant. As soon as you were given menu's he would be there within 30 seconds to take your order making you hurry up, not like being on holiday at all. After having been to Italy for more then 30 years this was the worst place we had stayed in and as for Ischia it was nothing like it was 15 years ago, it is a dump. Worst of all are the taxi drivers they are a complete rip off!!! They would charge anything from 20 - 40 euros to travel 5 mins. Such a shame that this once lovely island has been ruined. We left for Sorrento and had a lovely holiday what was left of it.
The only good points about the hotel was the beautiful views and the most helpful member of staff was Edwardo who did his best to sort out our problems an absolute gentleman. He sorted out the problem with the air conditioning on our first night and problems with the Tv. The staff at reception were always polite.
- Official Description (provided by the hotel):
- Resort Grazia Terme is situated in a green area of 20,000 square meters and it is surrounded by the beauty of its thermal area. Located in Lacco Ameno, on the Borbonica, the most beautiful residential street of the island, the resort offers an overview of the island's panorama and it is located within short distance of the historical center, as well as Casamicciola and Forio. An oasis of wellness with large spaces, gardens and several thermal water pools. Your stay will be a unique and unforgettable adventure in the world of well-being, good food and total relaxation. ... more less
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- Also Known As:
- Grazia Terme Hotel
- Resort Grazia Terme Isola D'Ischia, Italy - Lacco Ameno