I have been going to Ischia since I was born, I know the Island more than well, its a second home. San Montano was always a dream hotel- sat on top of a hill, the views really do feel like you've reached paradise. However disappointment quickly followed as I was greeted by an arrogant and miserable manager. The service was dreadful, from little attention paid to breakfast to having to wait well over an hour for drinks by the pool, to the kitchen being closed until 6:30 in the evening, meaning I could not have my babies food warmed. All of this met with a careless and dismissive attitude from the hotel staff. The hotel really does lack soul and class, perhaps this matched the dreadful clientele, if you want to feel you have ended up at a pensioners committee, you will feel right at home. I was interrupted and pushed in front of several times by some of these individuals. Just a bad vibe throughout the hotel and most definitely not 5* service especially for Ischia, forget it. Whether you are young or old this place is not for you unless all you are looking for is pretty views and arrogant people.
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- Also Known As:
- Albergo San Montano Hotel Lacco Ameno
- San Montano Resort & SPA Isola D'Ischia, Italy - Lacco Ameno