Positive points -
1. Location - on the seafront, close to Lacco Ameno shops and restaurants, bus stop and taxi parking right outside the hotel.
2. Restaurant staff – the only people who are actually friendly in this hotel
Negative points -
1. Reception staff is either lazy or incompetent, only one person spoke English, others nothing but Italian. Upon arrival they just gave us keys and nothing else - no information on pools, spa center, meals in the hotel - nothing. By the way, there is no info booklet in the room either, so no chance of getting info in some other way. To be able to leave on Sunday you have to check out on Saturday from 17 to 19.
2. Taking into account the number of elderly guests you would say that it is elderly-oriented hotel, but the hotel consists of a large number of stairs, no elevator and hardly any porters - so you have to carry suitcases – and beware there are no ramps!
3. Mattresses in the room are terrible soft and dated - on the second night backs start aching, during the night you risk falling down every time you turn, pillows are old and in lumps
4. Bed sheets have not been changed in 8 days
5. Breakfast is served from 8 to 9, it is so basic that even boiled eggs are missing. There are machines for serving tea and coffee, but you are not allowed to use them yourself – there is a special attendant for it. For every scrap of food you have to stand in a long queue – including coffee and hot water
Rooms in the main building are better than in small garden houses – in the garden room virtually had no window, old TV with a small screen (average book size), but at least air conditioning was working. In the room in the main building it was broken.
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- Also Known As:
- Albergo Terme Villa Svizzera Isola D'Ischia, Italy - Lacco Ameno