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“A very special place”

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Terme Manzi Hotel & Spa
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A very special place”
5 of 5 bubbles Reviewed September 29, 2011

I stayed at the Manzi twice in August and September and was impressed with every aspect of the hotel, its operation and the wonderful staff. As a seasoned traveller I can say with confidence it is everything you expect from an international standard 5 star hotel – and often more reasonably priced. The spa is wonderful, the views up the volcano that rises behind the hotel beautiful and imposing from the gorgeous Bougainvillea laden terrace, and all with excellent service. But it excels because unlike some others at the five star level it has a real warmth and heart – the staff really care, they aren’t just going through the motions. It is not generic. On my second visit I took my 68 year old mother who has mobility issues and had never been to Italy before. Beatriz and her team could not have been more friendly, helpful and welcoming and it absolutely made her stay. And its this that in the end makes the place such a gem, standing out from the pack – outstanding service and facilities, a warm personality but with real quirks – like the eclectic furniture and décor. I couldn’t recommend it more.

Room Tip: Its worth having a balcony - either facing into the courtyard or out
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  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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635 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 25, 2011

The Terme Manzi Hotel was just exquisite. Every surface is decorated with beautiful mosaic tiles. The entire lower level is the spa, which has an indoor pool heated by natural hot springs. There is also a small jacuzzi and an area to sit back in comfortable lounge chairs and drink tea and eat fruit that is provided for the guests. There is a second pool, this one is outdoors on the roof. The setting here is gorgeous, as you look up at the majestic Mount Epomeo from the poolside. Honestly, the hotel in real life was even more beautiful than the pictures.
The front desk staff were very polite and friendly and most speak quite fluent English. The only gripe I had was that there was one staff member at the desk (I don't remember his name) who gave us wrong info on the ferries that went to Naples and Capri. There is an independent boat service called Ischia Sea that has boats to the mainland and Capri, and he didn't tell us about it; we found out about it on our own after we'd been there for almost a week and had already spent money on a more expensive boat ride. So, when asking about transportation by boat, make sure you ask about this service too, as they may not readily volunteer this information.
There's a continental breakfast every morning which was really good; some of the food might seem weird to eat for breakfast, but I got used to it quickly and ate a filling breakfast there every morning. There were mostly pastries, tomatoes, mozzarella cheese, prosciutto, and fresh fruit.
I had one spa service done, the mud facial, and it was really really great. Very soothing and relaxing, with a facial massage to go along with the mud.
The shuttle service provided by the hotel was convenient. It's basically a guy who drives the hotel van, and you just let the front desk know when and where you want to go. They'll take you to either of the two beaches associated with the hotel, and to a few points nearby.

Room Tip: Ask for a room that overlooks the central courtyard; we had one and it was very peaceful and quiet...
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cape cod, mass
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 17, 2011

The Terme Manzi Hotel is absolutely THE place to stay on the island of Ischia. This hotel is actually more beautiful than it appears in the pictures. Every surface is tiled, marbled, and immaculately clean. The pools are both amazing. The indoor one is open 'til 10:00 at night and perfect for an afternoon dip. The outdoor pool is gorgeous, has comfortable sun beds, and a bar that serves delicious local wines. Rooms are spacious, bathrooms are large with a fantastic rainforest shower. Each room has a terrace with chairs and a table, mine opened onto a tiled veranda covered with pomegranate trees. The front desk staff went over and above what we expected. They helped us book ferries to Sorrento, Positano, Amalfi, Capri, and back to Naples. They gave us directions everywhere and answered all of our questions-and we had tons of them. The breakfast buffet was the best I have ever come across, the cheese selection, the tomatoes, fruit, breads, pastries, meats, juices, cappucino.....it was fresh and something we looked forward to every morning. We arrived at the hotel at midnight and ordered spaghetti and caprese salad from room service-it was heavenly! This hotel may seem inconvenient because it is a bit out of the main port, but the hotel provides a shuttle and there are taxis everywhere. The hotel provides airport transportation, which is unnecessary,it is easy to take a cab to port and a ferry to Ischia. I would stay here again in a second. I really felt at home immediatedly upon arrival, in fact, I wish I was still there. Ischia is one of the most amazing places I have ever visited and I could not recommend the Terme Manzi any more!

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank capeandislandsgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed September 15, 2011

We booked on the hotel's website, and got 40% off. So having read the great reviews on TA, I thought it was too good to be true. I am glad to report this was not the case, and we had a fantastic 7 nights at the hotel. The service was friendly yet professional, the food delicious, (try the lobster club sandwich at the pool bar) and both the pool and spa were so relaxing. We ate in Il Mosaico one night, and thought it was superb, absolutely deserves the 2 Michelin stars. Cassamiciola is only a 10 minute walk away, and has some lovely casual restaurants and a few shops. We found the 10 minutes back up the hill after dinner was exactly what was needed after the pasta! It's not really that steep. Reception staff were really helpful with organising trips/ ferries, and the shuttle service was very handy. I would absolutely recommend staying here

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Julie029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed September 14, 2011

Back at Manzi again this September and the staff did not disappoint! As I wrote last year - my business is Italian travel and this property is a MUST! Hope to fit in another quick trip to Manzi next spring time! Grazie!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
3 Thank dolcerita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 2, 2011

Lovely..... really lovely accomodation and great use of shuttle service. Service from reception is fantasitic and breakfast is to live for.. the most amazing breakfast ever...

... sadly the only thing is that the 3 mornings we where there.... breakfast service was NOT with a smile, as not efficient ( we waited over 20 mins each morning for tea and coffee!) .... you have my vote, but you need to improve breakfast without question. Also, for the benefit of other customers, please dont allow people to come to breakfast in their robes... this puts other guests off their food!

Really nice finishing touches, would stay and again... overall an amazing place to stay.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank topcar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed August 29, 2011

Stayed at Terme Manzi for a week with my partner and was not disappointed. The service received was far superior to anything I've received in Italy in all my travels to the country - everyone was superb and made us both feel very welcome at every opportunity. The spa is wonderful, the pool and its view from the roof is breathtaking and the little touches they provide at every chance are unexpected and very thoughtful.

The bar service was flawless, the evening live music was entertaining and the pool bar does the best lobster club sandwich.

The hotel also organised all of our transfers from/to Naples - worth doing.

I would definitely recommend this to anyone wanting a relaxing "escape" in Ischia, but within easy reach of the main towns either by bus, private taxi or shuttle bus. There were a a few young children there (not ideal for us!) but it was peak season August so I can accept this - the good thing is we spent the day on the sun deck on the other side of the hotel away from the noise so it was possible to escape them - strange that we never saw them anywhere else in the hotel though.

We will definitely be back. Thank you to the team at Terme Manzi!

Room Tip: The Superior Rooms have no balcony but are a good size with everyone you'd need.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank reallypickytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Terme Manzi Hotel & Spa

Property: Terme Manzi Hotel & Spa
Address: Piazza Bagni 4, 80074 Casamicciola Terme, Isola d'Ischia, Italy
Location: Italy > Campania > Province of Naples > Isola d'Ischia > Casamicciola Terme
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Casamicciola Terme
#3 Luxury Hotel in Casamicciola Terme
#5 Spa Hotel in Casamicciola Terme
#6 Romantic Hotel in Casamicciola Terme
#10 Family Hotel in Casamicciola Terme
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Terme Manzi Hotel & Spa 5*
Number of rooms: 58
Official Description (provided by the hotel):
Located in Casamicciola Tterme, at the heart of the island of Ischia, Relais & Chateaux Terme Manzi Hotel & Spa awaits your arrival to provide you with a truly special experience with its thermal Spa, relaxing atmosphere, and superb dining. Your wellness is guaranteed thanks to its great modern spa, which was built around the most famous thermal hot springs on the island of Ischia, the Gurgitiello Springs. After fighting for the unification of Italy, Giuseppe Garibaldi came to the springs to heal his wounds resulting from the battle of Aspromonte. ... more   less 
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Also Known As:
Terme Manzi Hotel Casamicciola Terme
Terme Manzi Hotel And Spa
Terme Manzi Casamicciola
Terme Manzi Hotel & Spa Isola D'Ischia, Italy - Casamicciola Terme

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