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All reviews shuttle service the bus pine forest ischia porto junior suite beautiful hotel ground floor morning and evening thoroughly enjoyed our stay spoke very good english small hotel hotel restaurant free shuttle a wonderful holiday reception desk peace and quiet head waiter
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Reviewed August 7, 2019 via mobile

This really is a wonderful hotel. It is spotlessly clean, beautifully presented and the facilities and rooms are excellent.

The staff are the friendliest and most helpful you will ever meet. They provide a very flexible shuttle service to the local towns and offer lots of good advice about local restaurants and sites to visit.

The food in the restaurant is high quality, for both breakfast and evening meals. The hotel and its setting are every bit as beautiful as the pictures suggest.

We look forward to visiting again. Thanks to all the staff for looking after us so well.

Steve and Becky Garthwaite

Date of stay: July 2019
Trip type: Traveled as a couple
Thank stevegU524HH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBERGO G, Direttore at Grifo Hotel Charme & SPA, responded to this reviewResponded August 12, 2019

Dear Steve and Becky, thank you so much for sharing your opinion on TripAdvisor!

It's a great satisfaction for us to know at Grifo Hotel you found the friendliest and most helpful staff ever meet.... we love our work and this is the right reward to our effort!

Morevor, we're glad you enjoyed the quiet and green setting where we're, the room spotlessly clean and our facilities!

We're looking forward to seeing you again soon.

Our kindest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2019

We stayed there in May, 2019 as two couples. I reserved the two junior suites both of which are excellent but very different. One is a large room with couch with sliding glass doors opening onto a large lawn that overlooks Naples Bay. We sat out there every evening for pre-dinner cocktails. The other Junior suite is much larger with a separate sitting area but without the large lawn in front. Both are very nice but different. The hotel is intimate, nicely decorated and very clean. All three evenings we ate in the dining room. The maitre d' was excellent and took very good care of us. the food and service were very good. The spa facilities are small and just okay. we went once but did not go back. We enjoyed Ischia very much and plan to return. We would definitely stay at this hotel again. Highly Recommended!

Room tip: go for the junior suites if available!
Date of stay: May 2019
    • Sleep Quality
    • Rooms
    • Service
Thank dmharley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBERGO G, Direttore at Grifo Hotel Charme & SPA, responded to this reviewResponded August 12, 2019

Dear David, it' s so nice to read your feedback after some time, It means we're still in your mind!:)

Thanks for sharing your holiday experience and for the detailes about the room and our restaurant where you spent several nights enjoying the quality and the choice of dishes offered!

We're delighted you appreciated every aspect of our intimate and family boutique hotel.

We hope with great joy to see all of you again soon.

Our kindest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2019

From the moment we arrived we were taken care of, from the collection from the port to a long anticipated glass of wine. Each part of our stay was as well handled as the next. The staff throughout were very accommodating, especially to the individual needs in which they picked up on as we went along, their eye for detail was was truly comforting. With all the incredible activities you can seek out, they helpfully sat with us explaining where we may find the most enjoyment; the boat trip was a personal favourite, which I couldn't recommend enough! The hotels selection of food brought a great example to the local cuisine and some traditional meals too. However, they were not short on offering recommendations for restaurants around the island also, L'altra Mezzanotte on the waterfront soon became our favourite! The in house spa was ideal for the excursions on the island as a great relief to unwind from the hot weather and to settle after basking in the terrific scenery. The staff were very understanding and spoke very good English, always aware of the needs of the guest. I would like to particularly thank Antonio for his generousity of time and service for the entire vacation, a welcoming smile every morning at breakfast and his relaxing ambience at dinner. He reflected everything that this idyllic spot has to offer. We had a fantastic time at this resort and on Ischia, it will not be long until our next visit!

Thank you for an unforgettable time,

Matt and Ciara

P.S There is now Jameson stocked at the bar, for a limited time I imagine!

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Matthew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBERGO G, Direttore at Grifo Hotel Charme & SPA, responded to this reviewResponded August 12, 2019

Dear Matt and Ciara, thank you so much for this fantastic and great feedback!

We love a lot our work and the possbility that give us to meet lovely and friendly people, just like you. It's really a pleasure to share our time and to be able to help with tips on the island. Our hotel doesn't have so many rooms, maybe even for this reason we are able to take care of all our guests!

To know you had an unforgettable time here, make us really satisfied and full of joy!

We cannot wait to see you again soon.

All the best.

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Reviewed July 28, 2019

We stayed in a beautiful jacuzzi suite, with a huge balcony that overlooked the bay of naples. We had more than a 180 angle in which to contemplate the beauty of the surrounding forest and bay! The room was very comfortable, with all the necessary topnotch fixtures, the only thing missing to give a sense of completeness were coffee making facilities. We did have an ample refrigerator in the form of a minibar, so we could store our own drinks. What really upgraded our experience was the service the hotel offers its' guests. We asked them by mail to book us a small airconditioned car, and it was brought to the hotel in the morning, and we could drop it off at the hotel at the end or rental, with the hotel acting as intermediary with the rental agency. They booked us all the restaurants we asked for, taking care to ask for window seats. They organize for all their guests shuttles a couple of times daily that take guests from the hotel to the main city of ischia porta, and taking them back from ischia porta to the hotel at designated times. They pick you up and drop you off at the ferry terminals, as well. You can call them to pick you up from the bus stop nearest to the hotel, so that you won't have to walk uphill to the hotel, or downhill to the bus stop. All the staff were very service oriented, but I would specially want to mention Paula (hopefully, I spelled her name correctly), who gave us good advice and took excellent care of us, without giving us a sense of imposing. She was the epitome of friendly service in the nicest way possible. The breakfast was sumptuous, just what the doctor didn't order, the pool was very nice, and it seemed that people really enjoyed lounging around it. The also have very nice spa facilities, quite a surprise in such a small hotel, including a thermal pool, all for free at the price of your room.
All in all, a top notch place to stay in Ischia!

Room tip: the jacuzzi suite is the absolute best room most probably, the views are stupendous
Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank טלי נ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRIFOHOTEL, Direttore at Grifo Hotel Charme & SPA, responded to this reviewResponded August 9, 2019

Dear Guest, that's so nice to read your kind feedback!
We're delighted to know you had a pleasant and remarkable stay here at Grifo hotel, enjoying the fabolous Junior suite with jacuzzi you booked, with the panoramic view on the gulf of Naples. The terrace is suitable for spending special moments!
Thank you so much to mention the attentive and quick service that we offer for making your holiday relaxing and efficient.

We cannot thank you enough for this feedback! We'd like to see you again soon.

Our warmest regards.

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Reviewed July 25, 2019 via mobile

Pros: boutique, individual, great breakfast, very helpful staff, bright rooms, spectacular views, decent value, great lunch, shuttle service was very handy and you can walk into the nearest town.
Cons: erm.... None.

Date of stay: July 2019
Trip type: Traveled as a couple
Thank Surreyfamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ALBERGO G, Direttore at Grifo Hotel Charme & SPA, responded to this reviewResponded August 1, 2019

Dear Guest, what a fabulous headline! :)

We're delighted to read you enjoyed eveything and spent a pleasant stay at Grifo Hotel. It' s always a great satisfaction to know that during their stay our Guests found everything they were looking for...

We can't wait to see you again soon!

Our kindest and warmest regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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