My wife & I have recently returned from a week in this hotel. In general there are very few negatives, but more of this later.
The hotel is in a beautiful setting, approached by a very long narrow driveway through the woods & a 25 minute walk or 15 euro taxi ride to Lacco Ameno, a lovely little port with some goog shops .
The views are spectacular and the restaurant & pool areas are in a fantastic position overlooking the sea.
There is not much here to keep children occupied & the location means that it is not really suited to anyone with mobility problems as it is quite hilly, with some of the accommodation located in the woods & approached either by steps or steep pathways.
We found that most areas were kept clean & tidy but there were a few public areas which needed tidying up due to fallen tree debris which, to be fair, may have been from a storm which they had the day before we arrived - having said that, some of it was still there a week later.
There was never a problem obtaining sunbeds around the pool & the pool attendant was always on the ball when we arrived at the pool, bringing towels, umbrella etc.
Food at the pool bar is of good quality but is very poor value for money, however the Chandalier restaurant is excellent, with fabulous food & first class service from friendly efficient staff. The breakfast is average for a 5* hotel with limited choice compared to most other 5* hotels we have stayed at.
The assistant restaurant manager, Salvatore, deserves a particular mention for his courtesy & professionalism - he should go far as he is perfect for this job!
We opted for a Superior Sea View room with a terrace. This was disappointing as it was very small, in need of updating and the terrace consisted of a small garden with a mixture of dead grass & long grass which had obviously not yet been cut this season! The bathroom was tiny & also in need of updating, with a shower over the bath which is not what you expect from a hotel of this calibre & price. Definitely not up to 5* standard, although it was serviced daily to a good standard. (Please tell the maids not to keep turning the air conditioning up to 24 degees!!).
The hotel has a thermal spa which although enjoyable is also in need of updating & general attention. The thermal pools had loose handrails, some of which were tied up with string & the grouting was mouldy. There was also yellow scum on the tiles at water level.
The reception staff tried their best to be helpful but most of them did not have a very good understanding of English, as this is something we have grown to expect in 5* hotels around the world. This however is also noticeable in the shops with little English being spoken in most of them.
Would we go back? - Probably not, because although most things are good the rooms are much too cramped.
Please note that this review is not intended to be negative as we had a good time - we are just being honest & offering constructive criticism where we feel it is justified.
Generally speaking, if you go here you will probably not be disappointed. (Not until the rude, greedy Russians arrive anyway!!!).
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- Also Known As:
- Mezzatorre Hotel Forio
- Mezzatorre Resort Forio
- Mezzatorre Resort And Spa Isola D'Ischia/Forio, Italy