Reserved a 'superior' room (queen bed) and given a room with two doubles. Returned to desk and told there were no superior rooms available. Queried how this can be possible when our reservation was created months ago.....eventually given a superior room that had not yet been cleaned and asked to wait for it to be made ready.
Final room was fine. Carpets filthy but everything else was fine. Hotels advertises free Wifi.....you need to get a voucher code from reception, which only lasts 24 hours, so you will need a new one each day. Also, the receptionist advised that the policy was only one voucher per room....which only works once. So, only one device per room is permitted. After complaining that this was ridiculous we were given an additional voucher for our other phone...
Floor in reception area and restaurant very very sticky!
Overall good value for money, most members of staff were nice. Katy on reception was good as was the manager - Patrick. Not so much the guy on the desk in the evenings.
Disappointed about the room mix up and the ridiculous wifi rules. Also the hotel should invest in some carpet cleaning and clean the floor in reception and restaurant after breakfast!
- Official Description (provided by the hotel):
- Ibis Dublin is located at the Red Cow Junction 9, M50/N7, off Naas Road, on Monastery Road in Clondalkin.GPS LOCATION: N53DEGREE 19.090' W006DEGREE 22.295'Dublin Intl. airport T1-T2 is 15 km from the hotel. "Dublin Coach" operates outside the hotel and is a 20 minute trip from Ibis to the Airport (24/7, € 5,00 per person each way. Luas Tram Station is a 7 minute walk from the hotel. Dublin City Centre is 20 minutes by Tram. The hotel has 150 bedrooms with FREE WIFI, Satellite TV, and free guest car park. The Restaurant serves until 10pm. Snack 24/7. There is a Residents Bar. ... more less
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- Also Known As:
- Accor Dublin West
- Ibis Dublin County Dublin, Ireland - Clondalkin