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“Experienced the bait-and-switch here”
1 of 5 bubbles Review of Irene Pension 1

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Irene Pension 1
Ranked #10 of 57 Naxos Town B&B and Inns
Certificate of Excellence
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Experienced the bait-and-switch here”
1 of 5 bubbles Reviewed October 23, 2013

I don't like to write negative reviews, however; I need to let other fellow travellers know about our experience. I booked Irene Pension 1 on Hotels.com at least 2 months before our check-in date. It started off great as we had a complimentary shuttle from the ferry port to the hotel. We were greeted by a staff member from Irene Pension 1 and told to take a 5 minute walk as he needed to wait for others to get off the ferry and board the shuttle.

When we got back he was gone (so was the shuttle) and we were greeted by another man called Petros who told us we were to go to another hotel as Irene Pension 1 was full. We thought nothing of this as we knew there was an Irene Pension 2. We were then taken to a place called Oniro Studios which looked nice, clean and had the same amenities we had booked in Irene Pension 1 so we were satisfied. Petros took us to check out the wonderful view from the roof top terrace and offered a drink, and it was here that he told us we will be staying in another hotel as Oniro Studios was also full.

He drove us to yet another hotel and it was a total dive of a place. We walked in on cleaning chemicals all around the kitchen and entrance. Our room was tiny, dreary and smelt of bleach. The bathroom was incredibly small, mouldy and we didn't want to touch anything in there (especially the shower tiles and curtain, with lime scale on the shower head).

After raising these issues with the owners they completely palmed us off and told us we couldn't go to Irene Pension or Oniro Studios as they were completely booked. After many discussions back and forth (and proof of our original booking) we were given a very small discount (which was still not worth it and was like pulling teeth) but I still commend them for doing so. As we were only staying in Naxos for a couple of days we decided to settle and stay as we didn't want to waste any more time exploring the region.

I was very disappointed as I booked Irene Pension 1 dependent on the reviews on Trip Advisor.

Stayed July 2013, traveled with friends
Helpful?
3 Thank Mamasitas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
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Malta
Level Contributor
114 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

My family and I stayed at this place in September 2013 and whilst the price was very reasonable both the accommodation as well as the hosts were truly great.

We had an apartment and not just a room - complete with kitchenette where we also had installed a juice extractor, coffee maker, etc.

We were picked up from the port by Stavros who is always ready to help with good advice. His mother, Irene, also greeted us warmly and offered us each a home made ice cream :)

The place is located about 10 minutes walk away from the 'old' town and 15 minutes from the harbour where most of the activity lies.

The pensione does not offer breakfast or catering facilities but there are lots of good places around where one can grab a morning coffee or have lunch or dinner.

I truly recommend this place and would definitely go back there if I am ever back in Naxos.

Room Tip: Big spacious rooms complete with kitchenette.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
60 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

We were picked up by Stavros at the port of Naxos as planned initially. We were given a 'Villa' with an attached kitchen. It was fairly quiet that time (there were only a few guest) and we certainly enjoyed the serenity of the place. Stavros gave us a welcome ice cream and his mother also presented us a plate of freshly baked pastries. Such warm hospitality! The pension is centrally located in the town. Turn left down the steps and a nearby supermarket and butcher stall is within reach. Turn right and head down the slope, take the second right and just walk straight and in a matter of minutes you are already at the town center. Definitely enjoyed my stay here in the amazing island of Naxos!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WongJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyderabad, India
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

The hotel is situated in a very convenient location. we had booked the quadruple room with the kitchenette. The kitchenette was equipped with all the basics, and we had quite a few meals at home to balance out the expenses.There is a bakery a few meters from the hotel and a 10 minute walk from the town square.
Stavros picked us up from the port and was very accommodating.We were greeted with ice cream bars when we arrived I would recommend the hotel to anyone who is visiting naxos on a budget.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveljunkie0816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tignes, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 14, 2013

We stayed here for 3 weeks in July - comfortable apartment with free air con and good wifi, cleaned daily, in a lovely cobble street over looking the church a few mins walk to the old town. Exceptional value for money. Hosts were outstanding, constantly giving us little presents (ice creams, drinks, cheese pies, toasties), Stavros even took us out on guided runs on an evening.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clareanddan196714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

We pre booked this Pension based on Tripadvisor ratings and it turned out to be even better ! We stayed for 5 days . It was very clean, very comfortable and situated in a quiet street, just off the main town but really close to everything. Stavros was a superb host ! We would not hesitate to rebook upon our return. Thanks for a great stay !

Room Tip: All rooms have the same amenities therefore all would be great !
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HippieGyppie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
2 reviews
5 of 5 bubbles Reviewed May 22, 2013

This place is great. Crystal-clear pool, well-equipped rooms and friendly staff. The highlight for our group of 4 was the genuine hospitality shown by the owners, Stavros and Irene. And, of course, the complementary dried figs at reception! Thank you, Pension Irene. I would recommend Naxos and your hotel to anyone.

Room Tip: The rooms look out to the pool. I liked that we were on the upper floors for privacy. We used the ou...
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laubridgman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Irene Pension 1

Property: Irene Pension 1
Address: Christos Area, Naxos Town 843 00, Greece
Location: Greece > South Aegean > Cyclades > Naxos > Naxos Town
Hotel Style:
Ranked #10 of 57 B&Bs / Inns in Naxos Town
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Irene Pension 1 2.5*
Number of rooms: 6
Official Description (provided by the hotel):
All rooms with kitchens TV, A/C, balcony, fridge, hairdryer. There is daily cleaning, hot water, 24 hr laundry service. Free transfer from the port. Some rooms with sea views. Pension Irene 1 recommended in lonely planet, Lets Go, Le Guide Routard. Good location, close to the bus stop. ... more   less 
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Also Known As:
Irene Pension 1 Naxos, Greece

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