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“Unique charm”
Review of Hotel Kranenturm

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Hotel Kranenturm
Ranked #5 of 9 Hotels in Bacharach
Certificate of Excellence
San Francisco, California
Level 6 Contributor
100 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Unique charm”
Reviewed September 2, 2013

Friends and I stayed at the hotel for one night. The hotel is an old building situated right in the town wall and there is a definite medieval charm to the experience. We all had rooms facing the river, hence right near the train tracks, but the noise of trains was not an issue due to the heavy windows. (Noise would definitely be an issue if the windows were open). The air box units were interesting, but did seem to bring in fresh air. Breakfast was held in the dining room, and we found it quite adequate, although the hotel should invest in a decent coffee machine to make espresso drinks. Fatima works hard, and is anxious to please. We did not feel at all pressured to eat dinner at the hotel and actually ate elsewhere. Beds were reasonably comfortable, although the pillows clearly need to be replaced. It was an excellent location for exploring the Rhine (close to train and ferry), there was free parking across the street, and the room price was very reasonable (we appreciated the discount provided for Rick Steves' readers). Overall, our stay was just fine, and I would recommend this hotel to others. The Hilton it is not, but if you want an old world experience on the Rhine, this is it.

Room Tip: One of our rooms had high windows without proper curtains - this could be an issue if you're a l...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Europeadventure2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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350 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
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English first
Washington DC, District of Columbia
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 30, 2013

We stayed at Hotel Kranenturm based on TripAdvisor recommendations. We enjoyed it - and will share why - yet as some others have noted, we wouldn't give it over-the-top ratings.
We were in Bacharach on a very busy weekend - their Kulinarische Sommernacht, a food\wine (mostly wine)\entertainment festival. The only room left in HK was the honeymoon suite, cost about 86 euros. It was comfortable and sweet, if a bit kitschy. There was internet. The hotel itself has a charm, built into the old wall. The outdoor dining area looks out over the Rhine, and we watched the fireworks from there. We ate in their restaurant - while the menu is limited, about 12 main dishes, the food was very good. The chef (co-owner) and other staff came out, chatted with those of us there, which we appreciated.
As others indicated, Fatima is an effusive hostess - welcoming, helpful, available. The down side was that she "marketed" the place a bit too much - and would probably be more effective by doing less. Breakfast was plentiful but not extra-ordinary. The dining area was packed because the hotel was full, so that may have influenced our experience. Trains pass by, very close to the hotel, on a regular basis. We didn't find that to be a problem, but if you have sleeping problems that might be a consideration. They do have special heavy-paned windows and provide earplugs, so the hotel has certainly made efforts to be responsive to this fact.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank LynneMH_3818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 6 Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 29, 2013

We stayed here for a couple of nights based on a Rick Steve's recommendation. The hotel is very close to the train tracks, with some stairs to negotiate. Fatima was a very engaging host and went out of her way to help with any queries, she also puts on a very good breakfast.

Clean and convenient, we would definitely stay again if in Bacharach.

  • Stayed August 2013, traveled as a couple
    • Value
    • Service
Helpful?
Thank Errolred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 28, 2013

My wife and I had a wonderful 3 night stay at the Hotel Kranenturm. We just completed a two week trip through Germany, and Bacharach (including staying at this hotel) was our favorite part of the trip. The hotel is full of charm/ character and provided us with such a unique and memorable experience of Bacharach. When we arrived Fatima welcomed us warmly and made us feel right at home. We enjoyed chatting with her throughout our stay. The food at breakfast and dinner was always freshly made and great (we are vegetarians, and she made delicious omelets for us). The wine and beer were also great. The hotel has a bed and breakfast feel to it. We stayed in room 16 (top of the tower). It is several flights of stairs up, but that was part of the charm. The room provided great views of the Rhine, and the town of Bacharach. The windows have very thick glass, which helps deaden the sound of the trains. We slept fine each night at the hotel. Ear plugs (which they provide) could provide a little extra sound buffer if you are very light sleeper.

When we got home I saw that the last several reviews were rather negative so I felt compelled to write this. This hotel is not a sterile "holiday inn." It is a bed and breakfast type of setting, in a medieval crane tower building on a river. It is not a place for those who like modern, regular hotel type places. If you are looking for a memorable, unique, charming and different spot with medieval charm and a bed and breakfast feel then this is your spot.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank G H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 6 Contributor
290 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed August 28, 2013

I have always found Trip Advisor to a very useful tool in helping me make a decision as to where to stay, eat etc. So as a dedicated reviewer I feel I am always obliged to give as an accurate description of Hotel, Restaurant etc as possible so that other members are able to make assessments which will help them in their choices.
It is in this light, that I find it very difficult to write this review on the Hotel Kranenturm. I do not have a problem with Fatima. She is a very warm, passionate host who welcomes you with drinks & nibbles. Although she does constantly "talk up" her establishment to the point that you feel she is attempting to brainwash you.
What I do have a problem with is the many, many previous unrealistic reviews that have stated that this is a wonderful hotel & restaurant which deserves 5 ticks & has put it into Number 1 Hotel in Bacharach. It was from these reviews that we booked a room there for 2 nights.
The facts are:
Price - it is cheap at under 70 Euro a night including breakfast
Trains - the tracks are just 15 feet away from your bed. The line is extremely busy with Intrastate High Speed, local suburban electric and huge freight trains hurtling past at a rate of at least every 10 mins 24/7. Not only noisy, but also dangerous! So clearly LOCATION & SLEEP QUALITY do not deserve 5 ticks.
Rooms - small, hotch-potch furnishings, tacky decor, incredibly small bathroom with unusual frilly floral covers on just about everything. Just too much going on in one small area. Linen is crisp white & bed comfort was satisfactory. No aircon. Triple glazed windows to keep out some noise but you can still hear the trains & feel the vibrations. The hotel is spotlessly clean.
Breakfast - adequate, but does not deserve the accolades that previous reviewers have given it. No "world's best scrambled eggs" or "little slices of heaven in warm homemade bread".
Restaurant - again, the food here does not deserve the praise given in previous reviews. We ate here on the first night and the dishes served were not great. Service was good. The trains constantly whizzed passed. Next night we chose to eat at another restaurant in town and had a truly amazing meal, however Fatima did comment next morning that we did not eat at her hotel.
Parking - public parking at 3 Euro a day provided you are able to obtain a spot. Free parking opposite a church 200 metres away.
No lifts - you have to be fit enough to be able to carry your bags up very steep narrow staircases.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Middydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 5 Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 27, 2013

Most places in area seems quite old and tired and this spot most certainly is exactly that. We had a bit of a bad start as we arrived 30 min later than we said we would (due to flight delay) and Fatima had already gone to sleep so she was not very pleased with us. She definitely tried to make up for it in the morning with a lot of chatter - she really seems to try hard which is nice. Lots of stairs to negotiate so not suitable for elderly / infirm. Advised to not open any windows to avoid noise pollution from train and rather turn on "air box" - a very ineffective contraption. Shower pressure not good. Linen on bed not 100% cotton. Room gets light very early as no blinds / curtains over windows. Every surface seems to be covered in fabric and fluff and does not please the modern eye. Situated well (except for noise from train) and town very picturesque.

Room Tip: the rooms in the tower seem to be a nice size with lots of windows
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheBiffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 27, 2013

My husband, our 2 adult children and I traveled to Germany this past month, and our first stop was Bacharach. It was a perfect place for us to stay! We had reservations for 2 rooms, and we were able to stay on the same floor. Fatima was incredibly nice and helpful, and she even gave us a slightly larger room for one of the two we reserved since it wasn't being used. Both rooms were very pretty and quite comfortable for all of us. One was on the side by the railroad tracks, and the other faced the side street. We knew the trains could get noisy, so we just shut the windows at night and used the fans that Fatima provided with the rooms. Most places in Europe don't provide fans, so this was wonderful! Fatima was also quite helpful with our sight seeing plans, too. The city is small anyway, but the hotel was easily within comfortable walking distance for us of the train station, restaurants and the river boat cruise. We would definitely stay here again if we come back to Bacharach in our future travels!

Room Tip: We stayed on the second floor. The location was great for internet service and didn't have too...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLMarietta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kranenturm

Property: Hotel Kranenturm
Address: Langstr. 30, 55422 Bacharach, Rhineland-Palatinate, Germany
Location: Germany > Rhineland-Palatinate > Bacharach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #5 of 9 Hotels in Bacharach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Kranenturm 2.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Kranenturm Hotel Bacharach

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