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“Where's the Hostess?”

Crab Shack Seafood Restaurant on the James
Ranked #31 of 465 Restaurants in Newport News
Cuisines: Seafood
Dining options: Late Night, Dinner, Lunch, Reservations
Restaurant details
Dining options: Late Night, Dinner, Lunch, Reservations
Reviewed May 14, 2014

Arrived with a party of 4 for dinner at 5 PM. The restaurant was almost empty and the Hostess Station was unoccupied. We patiently waited for several minutes thinking that the hostess will be returning shortly. After several more minutes I toured the restaurant and found her at an empty table TEXTING ON HER SMART PHONE!!! She had heard our conversation at the front of the establishment but was waiting for us to decide if we want to be seated inside or outside.

The food was average, but nothing to really write home about. A little bit on the pricey side. The view of the James River was exception.

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Thank 767NucEngineer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 - 192 of 289 reviews

Reviewed May 14, 2014

The restaurant was very accommodating to our party of 10. I called to make a reservation the week before graduation and they had the table waiting for us when we arrived. The food was good but not great and the service was a little lacking. We received our appetizers with the entrees. The view of the James River is wonderful, but in order for this restaurant to be a go to place where one can enjoy the food and the view they need to make some changes in service and food quality.

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Thank HonestyVirginia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014

I've been here on several occasions and the food has always been good. The view and atmosphere is great. You can sit outside in the screened in porch or inside the restaurant itself. The restaurant also has a full bar in the back. Most seats have a full view of the James River. I've been here for lunch and dinner for birthdays or just friends gathering. We've also taken out of state family here. The place is always busy. They serve fresh seafood but only a couple of choices for sides. It is located in Huntington Park which also has a beach, boat ramps and a fishing pier.

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1  Thank Terry D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014 via mobile

Perfect location. Fresh, local seafood (a rarity in this area, despite its proximity to the sea). Decent service. Generous servings. Pricey, though.

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Thank stewartb40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2014

The Crab Shack sits on piers right over the water, so you can look right down into it from the 3-season part of the dining area. The food it good, the service is good, the cleanliness of the dining area is pretty good for a seafood place. I like it.

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Thank Amy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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