We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN PLUS Newport News Inn & Suites
Ranked #10 of 38 Hotels in Newport News
1 review
“Vacation”
4 of 5 bubbles Reviewed July 19, 2014

This hotel was generally a nice hotel to stay in. Our room was the last non-smoking room and the smell was detectable from pour room. The room itself was clean and the kids loved the swimming pool and hot tub. The complementary breakfast was great though the only drawback was the sitting area was rather small and people had to wait turns or take food back to their rooms. Also the in the exercise room, the weights machine was not working. The staff were nice and friendly. None-the -less we would come back here any time.

Room Tip: For non smokers, the rooms towards the front of the hotel does not smell smoke as much.
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tonnygatch .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

369 reviews from our community

Traveler rating
    142
    99
    66
    34
    28
See reviews for
180
73
26
51
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Las Vegas, Nevada
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed July 15, 2014

This is a lovely hotel in a good location, and the front desk staff was very helpful . We checked in
on very short notice and were given a nice room on the ground floor, which was very convenient for us. Would recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tusitala10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stafford, United States
1 review
4 of 5 bubbles Reviewed July 14, 2014

Stayed here for a swim meet. We weren't in the room too much, but it worked. The room was clean and roomy enough for two adults and three kids. The kids loved the pool and hot tub. The hotel did have a smoke smell in the hall, but it was clean. The breakfast worked in a pinch, but not many healthy options.

  • Stayed July 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Jessica Stephen... T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephens City
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 10, 2014

Our visit was for 5 nights and the atmosphere here was excellent, the room was very clean, the outdoor pool was awesome and the staff was very helpful and friendly. I will definitely stay here in my future visits.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed July 10, 2014

By far top quality in every aspect. Rooms were so clean. Staff was pleasant. Located by many restaurants. Everyone went out of their way to make sure we were satisfied. The entire presentation of the motel was outstanding.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Leah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed July 9, 2014

This BEST WESTERN is a wonderful place to stay. It is a convenient location. The rooms is clean and comfortable. The breakfast had sausages,eggs and an assortment of fruit and breads. The outdoor pool was a PLUS.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank DAVID C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 7, 2014 via mobile

Staff:
Had to get front desk attendant back inside from her smoke breaks every time my family needed to check in or to replace missing items. No offer to get a new room or to send staff to fix the rooms issues. No sense of urgency at all. On check out, no "how was your stay?" Apparently they didn't want hear the answer. More about them later.

Room:
#204 Nice size, but that is the only positive. Room not finished by our 9pm arrival. Found pillowcases on the bed with no pillows. Hideaway bed but made. Beds poorly made. "Clean" Washclothes left on floor. Not a drip, but a constant steady stream out of the bath tub all night. Ceramic tile was cracked all over on the bathroom, which is a relatively easy fix if you cared enough. No wi-fi only wired internet....welcome to the 90s guests. Thanks to the mattress pad, we were only able to feel a few springs at night.

Free breakfast:
It was hard to get breakfast because the housekeeping staff was cutting in line stuffing their pockets with their own goodies. Please don't believe the lables.... the brand name cereal dispensers were obviously loaded with cheap genetic cereals in an effort to be cheap.
Even in a slow morning, drinks and items were left unstocked.

Based on previous reviews we are not hopeful on corporate help with these issues.

Stayed July 2014, traveled with friends
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newport News hotels
2.4 mi away
Holiday Inn Express & Suites Newport News
0.4 mi away
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
#7 of 38 in Newport News
4.0 of 5 bubbles 187 reviews
1.6 mi away
Hampton Inn Newport News-Yorktown
Show Prices
Show Prices
Show Prices
0.2 mi away
Hampton Inn & Suites Newport News (Oyster Point)
1.3 mi away
Jameson Inn & Suites
Jameson Inn & Suites
#13 of 38 in Newport News
3.5 of 5 bubbles 178 reviews
1.6 mi away
Hilton Garden Inn Newport News
Hilton Garden Inn Newport News
#3 of 38 in Newport News
4.5 of 5 bubbles 452 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Newport News Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Newport News Inn & Suites

Property: BEST WESTERN PLUS Newport News Inn & Suites
Address: 500 Operations Dr, Newport News, VA 23602-6989
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Newport News
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Newport News Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz, HotelsforEveryone, TripOnline SA and Travelocity so you can book your BEST WESTERN PLUS Newport News Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel Newport News
Best Western Newport News
Newport News Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing