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Hilton Garden Inn Newport News
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Reviews (547)
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All reviewsfront deskmade to order omeletsmovie theatergrocery storebreakfast staffbeautiful lobbyfamily reunionbusiness centerclean hotela great staybreakfast was deliciousrecommend this hotelfresh fruitthe hotel staffpool and hot tubdefinitely stay here againenjoyed my stay
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414 - 419 of 547 reviews
Reviewed October 20, 2013

I checked out a lot of the reviews on here before I booked a room. This hotel was everything the reviews said. The rooms were spotless. The location was great. The people who worked there could not have been more friendly. Whether it was Justin at the desk at check-in, or the people on duty when we got back from the show in Hampton, everyone at this hotel went above and beyond in terms of customer service. Would definitely recommend it to anyone staying in the area.

  • Stayed: October 2013, traveled with friends
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Thank lunchbox22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

This is the first hotel I've stayed at in a long time that did not offer free breakfast but must admit the breakfasts have never been anything to rave about. The hotel has on site hot food service, the breakfast at $8.95 is EXCELLENT. The hotel is very clean, the bed super comfortable. The best pillows, ever and the sheets actually smell clean. There is a little sundries area next to check-in with a nice selection of beer, wine, and snacks. The hotel actually has a small bar open from 5 - 10 pm. Very nice seating area off the lobby. The gym is small and the treadmills a little rickety but I've never been to a hotel outside of NYC that did not have a modern gym. I just needed a treadmill, nothing fancy. Neutrogena products in the bathroom too!! Off the beaten path, if there is such thing in Newport News. This city is so congested. I highly recommend this hotel.

  • Stayed: October 2013, traveled on business
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Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

The staff was friendly and helpful. The rooms were nicely sized and clean. Loved the keurig for coffee and tea in my room! Business Center was well supplied and had two stations so was not busy when needed.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Hilton Garden Inn
Thank Jamey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

Our nonsmoking room reeked of cigarette smoke. The rooms all around us on our hall were smoking rooms and the smoke and odor weren't limited to those rooms. We were moved the next day but it was an unpleasant night for $147.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
1  Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed September 24, 2013

Nice clean hotel - hard to believe it's 10 years old; it looks new. Stayed one night. Staff at the front desk - Prashant, specfiically - was great - extremely accomodating, kind, professional. We were on the first floor, but it was both safe (windows don't open) and quiet (very high ceilings). Rooms have refrigerators and microwaves. Would definitely recommend.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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