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“Garden in the City”

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Hilton Garden Inn Newport News
Ranked #3 of 38 Hotels in Newport News
Certificate of Excellence
Newport News, United States
1 review
“Garden in the City”
Reviewed October 9, 2013

The staff was friendly and helpful. The rooms were nicely sized and clean. Loved the keurig for coffee and tea in my room! Business Center was well supplied and had two stations so was not busy when needed.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
    326
    113
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See reviews for
185
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2013

Our nonsmoking room reeked of cigarette smoke. The rooms all around us on our hall were smoking rooms and the smoke and odor weren't limited to those rooms. We were moved the next day but it was an unpleasant night for $147.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 24, 2013

Nice clean hotel - hard to believe it's 10 years old; it looks new. Stayed one night. Staff at the front desk - Prashant, specfiically - was great - extremely accomodating, kind, professional. We were on the first floor, but it was both safe (windows don't open) and quiet (very high ceilings). Rooms have refrigerators and microwaves. Would definitely recommend.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nags head, United States
1 review
Reviewed September 24, 2013

Clean rooms, price was excellent and staff was extremely friendly. Definitely recommend this hotel and we will be back. We stayed for one night and check in was fast and simple. Restaurant can get busy this time of year (at least it seems) with baseball and/or softball tournaments,,,get there very early or a bit later and there was no lines. Between 7-830, the kids and parents are killing the breakfast line and no chance of getting a quick breakfast at that time.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Walter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Level 4 Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 7, 2013

Nice and spacey room with a clean bath. Hotel is located about 0.5 miles from the road and has a quiet surrounding. There is a very good Thai restaurant within a walking distance. They have a breakfast buffet in the morning. Although not free, they charge a reasonable $9.00. The staff at the front desk and the bar simply awesome. My colleague and i were doing some work while sitting in the hotel lobby. The manager (I believe his name is Bruce) kept making fresh coffee and cookies.for us. A real nice guy!
The only annoying experience I had was the presence of a cricket in my room. That little thing made me miserable for most of the night. I wonder how anyone can prevent that, so I am not blaming the hotel. I did inform them on the way out and hope that they took care of it.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bmw3352010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehall, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 5, 2013

Overall experience was excellent. We were very disappointed that none of the breakfast was complimentary. We felt they could have had at least some part of the breakfast included. The staff was particularly helpful and kind.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Cathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 3, 2013

Stayed here with 7 people while visiting a friend and going to Virginia beach. Had no problems with the hotel and thought it was very clean and conveniently located half way between the 2 areas we were visiting. Just a heads up for the Virginia beach goers its about 40 minutes to the beach from the hotel. Staff was friendly and they made sure are rooms were ok. Would stay here again without a hesitation. There were two small problems though. The room keys stopped working at one point and the pool is very small but we got a great deal and had a great time.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nhl2290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Newport News

Property: Hilton Garden Inn Newport News
Address: 180 Regal Way, Newport News, VA 23602-9446
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Newport News
#2 Romantic Hotel in Newport News
#3 Family Hotel in Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Newport News Hotel Newport News
Hilton Newport News

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