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“Excellent Hotel” 5 of 5 bubbles
Review of Hilton Garden Inn Newport News

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Hilton Garden Inn Newport News
Ranked #3 of 38 Hotels in Newport News
Certificate of Excellence
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed June 8, 2012 via mobile

I stayed here in May as we were in town for a wedding I was in. The place was excellent. I could not say enough about all who worked at the front desk, you all are amazing and friendly! Everyone we walked by said hi with a smile on their face even the guy vacuuming the hallways. This place is super clean and when we were there, they were also working on renervations in the bathrooms. This place looks new and well kept. I love how spacious the rooms are and the breakfast is good because they have made to order omlettes and all the fresh fruit, muffins, oatmeal, etc. It has all the breakfast items you can think of and well worth what you pay for it to eat healthy then eating somewhere else. I would highly recommend this place to anyone and if I'm in the area and need to get a hotel this will be the first place I call!

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cck02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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462 reviews from our community

Traveler rating
    301
    109
    32
    14
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Bayside, New York
1 review
5 of 5 bubbles Reviewed June 1, 2012

Everything was wonderful!!! Hotel was very clean which is a HUGE ++++++! My biggest worry is bed bugs/critters and there was none of that here!!! The staff was super accommodating and friendly! My husband and I ate breakfast each morning in the hotel restaurant and it was great quality foods!!! My only "complaint" was that the first time that housekeeping made up the room was on Sunday and we checked in on Friday. Despite that, getting clean towels and toiletries was not a problem at all! Overall excellent experience, glad I booked here and I would definitely rebook here!!! :)

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bella1323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed May 27, 2012

Clean and well-appointed. Hilton Honors members can trade points for a full breakfast to include made-to-order omelettes. Not many good restaurants nearby. I recommend the Vineyard Trattoria in Kiln Creek.

  • Stayed May 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kabulbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daytona Beach, Florida
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 9, 2012

I spend 100 days on the road running meetings. Generally, I prefer Hilton Garden Inn's for their service and consistency. However, the Newport News Hilton Garden exceeded my expectations. It started with the meeting planning. I worked with their General Manager, Ted Hemmert, and he was very easy to work with. I made the meeting arrangements 9 or 10 months in advance. About a week before the meeting, I noticed that I had put down the wrong date for one day of the meeting. It could have been a big problem, but it wasn't. Ted moved some stuff around and solved my problem.

When I checked in, Ted was there waiting for me (I must have mentioned that I was checking in around 5:00 p.m.). He promptly showed me the meeting room. I let him know a couple of extra things that I needed and he personnaly fixed them.

We had meals and breaks in the restaurant and other lobby areas. It was very nice to always have someone there to greet us and direct us to our buffet lunches and where we were supposed to site.

There were a lot of other little things that they also excelled at. The key was an excellent General Manager, who was clearly in control of everything.

Room Tip: Introduce yourself to Ted.
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bluedevil1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Level Contributor
124 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed April 22, 2012

We stayed at this hotel this weekend. It was our second visit this year. The hotel is very clean and quiet. The staff is friendly and very responsive.

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank reolha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 16, 2012

Staff was very professional...friendly. The place is CLEAN. Pool and Fitness equipment are in great condition and CLEAN. Breakfast is a great deal. Beds were comfy...rooms on main floor have 15 foot ceiilngs making the rooms seem huge even with our family of four with teenagers. Not one complaint.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Familywitholderkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Level Contributor
339 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 bubbles Reviewed April 4, 2012

Visiting the area for a cousin's wedding. Our group of 21 family members stayed for two nights. The rooms were clean and comfortable. We had breakfast in the hotel both mornings. It was quite good and the price was reasonable.. Nice not to have to go out and find a restaurant, especially with a large group with children. A group rate was given on the rooms for the wedding guests, so we did not pay rack room rates which were high. Would stay here again if ever in the area.

  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gators89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Newport News

Property: Hilton Garden Inn Newport News
Address: 180 Regal Way, Newport News, VA 23602-9446
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Newport News
#2 Romantic Hotel in Newport News
#3 Family Hotel in Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Newport News Hotel Newport News
Hilton Newport News

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