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“Excellent Service”
4 of 5 bubbles Review of Al Fresco

Al Fresco
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Ranked #16 of 454 Restaurants in Newport News
Certificate of Excellence
Price range: $30 - $30
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Families with children, Business meetings, Romantic, Large groups
Dining options: Dinner, Lunch, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Dining
Description: Al Fresco Restaurant lets you feast on a bountiful array of Italian specialties. The outstanding menu, featuring pasta, chicken, veal and seafood, highlights a spectrum of lavish Italian specialties that are sure to please discriminating palates. Al Fresco Restaurant was planned with the summer in mind. An outdoor patio with a warm breeze and cold drinks are a perfect combination.
Bowie, Maryland, United States
Level Contributor
284 reviews
240 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Excellent Service”
4 of 5 bubbles Reviewed February 27, 2013

My mother and I went there for dinner on a Friday night. We had a reservation for 6:45, and the restaurant was pretty full when we arrived. We both ordered veal dishes which were excellent. Our server Melanie was pleasant and accomodating. When I asked if my mother could get a half-pour of one of their wines, she took care of it for us. Between the app, salads and entrees, everything was well paced. A nice place to get Italian food and definitely more than a step up from the chain restaurants.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank KPR18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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131 reviews from our community

Visitor rating
    71
    41
    8
    6
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Newport News, Virginia
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
“manager needs to go- retirement long overdue”
1 of 5 bubbles Reviewed January 10, 2013

My husband and I have been dining at this gem for many years. food is always pretty good to great, the server we always have (Vincent) is absolutely the best. After our 85 year old mother had surgery today we thought we would go for lunch at Alfresco's as we would be back at hospital for the night. We have not been to the restaurant for some time (maybe a year) and it all came back today why we have not been. Food was good but service was beyond horrific. We ordered a reasonable bottle of wine ($40) an app ($11) and two meals ($16 each) we had our wine, app and salads all served at once and stopped the waitress and said please slow down- for which she did and she was scolded in front of us for that. The manager turned customers away, and sat two tables from us with her head in hand and scrutinizing the server for her lack of speed with our lunch and for keeping her there later than she wanted. my husband and I own a restaurant and are thankful for every guest we can serve. This was beyond rude and the servers were the ones as well as the owners that paid for her misery. We tipped the server the 20% she earned but the customers that were turned away because she didn't feel good cost not only the owners but the 2 faithful lunch servers money out of there pocket. I am hoping the owners of Alfresco's read this as this is why we haven't been there for some time. Our last visit was for dinner and the same manager was just as MISERABLE!!!! The staff is pleasant and efficient, food very good but that woman has got to retire or go away!!! She is not HOSPITALITY , she is a business killer!!! The staff was busy shmoozing guest which we could hear making up for her horrible disposition.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank joseph h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport News, Virginia, United States
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Best Italian In Town”
5 of 5 bubbles Reviewed January 10, 2013

this Restaurant has fresh Pasta and amazing sauces...Yummy Breads served hot with olive oil and balsamic w/cheese. Vinny is the waiter you want he is the best and you will love the decor. Busy so make reservations.

Visited December 2012
Helpful?
Thank Jane Susan F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome NY
Level Contributor
53 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Gourmet dining”
4 of 5 bubbles Reviewed January 7, 2013

Met friends for dinner. We did not have a reservation but we arrived @5:00PM when the restaurant opens up so they were able to accommodate us. The restaurant was full by the time we left @7PM. Two of us had the special that night (rockfish) for $28 and it was superb, no 'fishy' taste at all. Water glasses were kept full all the time. Two of us had no leftovers. The two who did not finish their meals asked for containers to take them home. A great place to go to have a special meal.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank deeveebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Province of Pordenone, Italy
Level Contributor
76 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Loved it!”
5 of 5 bubbles Reviewed December 22, 2012 via mobile

Delicious!! Food was fantastic and the servers were so friendly! This is a great place to visit if you are local or out of town.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kellie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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