No complaints about the room that are major; I stayed in 227 for one night and was quite comfortable, but the door stop next to the wall had popped out of the floor and was just sitting there. (Picture provided.) That and other minor nits make me give them 4*s rather than 5. I got here a bit after 2:00, admittedly before the check in time of 3:00 and had to wait a bit for a room - I saw a couple other folks also waiting and noted other reviews commenting on this. The hotel seemed to be full and is in a busy location, which makes this understandable, but it may be something for the staff to consider whether they can make any systemic changes to alleviate it as a possible problem (I sympathize with the guy that commented on sleeping in the lounge after arriving early from a night flight). Since I'm here on a government rate, I was supposed to have breakfast included, but didn't get any information on it when I checked in; I also wasn't recognized as a platinum level IHG Rewards member. Finally, there are still signs outside for an Italian restaurant that appears to have closed and been replaced by a different one; the closure is noted in reviews of the former restaurant on Trip Advisor. Nothing that is a real show stopper for an overnight stay on a business trip, but stuff that might be worth them keeping an eye on.
- Official Description (provided by the hotel):
- Stay at the Newport News Holiday Inn Express & Suites, formerly the Holiday Inn and Suites Our award-winning hotel is conveniently located near the Newport News / Williamsburg International Airport, and Joint Base Langley-Eustis allowing you to reach your destinations effortlessly. Since our hotel is nestled in the heart of Newport News, work sites including the Naval Weapons Station, Northrop Grumman Shipbuilding, Boeing, NASA, Ferguson Enterprises and Jefferson Lab are just a few of the surrounding companies. We offer free high-speed internet and complimentary business center services making it easier for you to get work done efficiently. There is always something to do in Newport News, whether it's learning the rich naval history at the Mariner's Museum, visiting the endangered animals at the Virginia Living Museum, or relishing in the diverse cultures of the performances at the Ferguson Center for the Arts, we're happy to assist in planning your trip. Enjoy dining and shopping with us at the City Center, or the new Marketplace at Tech Center just a few miles from us. We at the Holiday Inn Express and Suites take great pride in our customer service and the amenities we offer our guests such as the free hot breakfast in the morning, our 24-hour convenience store, fitness center and our indoor heated pool. Let us help you plan your trip for business or leisure, we offer you what you need, stay smart and stay with us at the Holiday Inn Express and Suites! ... more less
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- Also Known As:
- Holiday Inn Newport News Hotel Newport News
- Newport News Holiday Inn