I stayed there the week of Aug. 19. After I checked in I noticed the toliet leaked and refilled every 5 minutes. The phone next to the bed had a light notifying me I had a voice mail. However, when I picked up the handset there was no dial tone. I let the front desk know and was told they would have the repairs done first thing the next morning. When I checked out 3 days later, the toilet still leaked and refilled and the phone did not work.
The sofa had a bad stain on a seat cushion. I tried turning the cushion, but it appears someone had spilled something nasty between the cushons! UGHHHH.
Other than these things the room appeard clean. The maid did a great job.
- Official Description (provided by the hotel):
- Stay at the Newport News Holiday Inn Express & Suites, formerly the Holiday Inn and Suites Our award-winning hotel is conveniently located near the Newport News / Williamsburg International Airport, and Joint Base Langley-Eustis allowing you to reach your destinations effortlessly. Since our hotel is nestled in the heart of Newport News, work sites including the Naval Weapons Station, Northrop Grumman Shipbuilding, Boeing, NASA, Ferguson Enterprises and Jefferson Lab are just a few of the surrounding companies. We offer free high-speed internet and complimentary business center services making it easier for you to get work done efficiently. There is always something to do in Newport News, whether it's learning the rich naval history at the Mariner's Museum, visiting the endangered animals at the Virginia Living Museum, or relishing in the diverse cultures of the performances at the Ferguson Center for the Arts, we're happy to assist in planning your trip. Enjoy dining and shopping with us at the City Center, or the new Marketplace at Tech Center just a few miles from us. We at the Holiday Inn Express and Suites take great pride in our customer service and the amenities we offer our guests such as the free hot breakfast in the morning, our 24-hour convenience store, fitness center and our indoor heated pool. Let us help you plan your trip for business or leisure, we offer you what you need, stay smart and stay with us at the Holiday Inn Express and Suites! ... more less
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- Also Known As:
- Holiday Inn Newport News Hotel Newport News
- Newport News Holiday Inn