We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best Cheese steaks in Hampton Roads”
Review of Rick's Cheese Steak Shop - CLOSED

Rick's Cheese Steak Shop
Price range: $5 - $10
More restaurant details
Restaurant details
Dining options: Lunch
Description: 757-968-5595
Smithfield, Virginia
1 review
“Best Cheese steaks in Hampton Roads”
Reviewed November 23, 2013

Visited Ricks today and what another great meal. I spent some time in Philly and had numerous cheese steaks from different shops. Ricks has taken the famous Philly Cheese Steak to a whole new level. Words can't really explain how good it is, but let me try !!!
WOW, Out of Bounds, Over the top, Stupid good, What the What, and OMG.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Scooter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

74 reviews from our community

Visitor rating
    41
    21
    6
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Yorktown, Virginia
Level 6 Contributor
107 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
“Awesome Cheesesteak!”
Reviewed October 11, 2013 via mobile

Although we have been several times in the last couple of years this is my first review. We already knew how massive the cheesesteak sub would be so we ordered the large one to share. We also ordered a small order of onion rings. I have had the onions rings and fries before also and would rate them as a little less than average. The subs and sandwiches however are THE BOMB! Skip the sides and stick to the sandwiches/subs. You will NOT be disappointed!

Visited October 2013
Helpful?
Thank gottavaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level 5 Contributor
63 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Update- let down”
Reviewed September 19, 2013

I love Ricks usually, so maybe we hit it on a bad day. It took 40 minutes to get our food, a hamburger and a Philly. Mine was cold on top, like it had sat for a while. My husband said his tasted fishy, a hamburger? The special was a shrimp burger with slaw so maybe that's why. The cook came out of the restroom wearing his apron with food all over it. That kinda grossed me out. I would have thought he would take the apron off and leave it in the kitchen, but maybe that's me being picky. The meal cost $29, and we had a kids meal with 2 sodas. That seems high for the quality today. This was the Ricks closer to downtown, we usually go to the one in Denbigh and love it. The service was good, even though the food wasn't. I really hope this was a 1 time thing.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Camille D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick P, Owner at Rick's Cheese Steak Shop, responded to this review, September 29, 2013
I am sorry you had a bad experience, especially after seeing your raving review in May! We have been making changes at our stores so that everything is uniform and prepared as expeditiously as possible. Our goal is to give everyone the same experience no matter which establishment they visit. We do make our hamburgers fresh to order. The only seafood we have at the store is the shrimp that we keep frozen until needed for the "burger special" or our "Maryland Cheese Steak.." I hope your next experience is comparable to your first and look forward to hearing your next review. Please email customerservice@rickscheesesteakshop.net if you have any other problems.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange Park, Florida
Level 6 Contributor
124 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“AWSOME PRICE FOR A DECENT MEAL”
Reviewed September 18, 2013

Had a Cheesteak and Cheese fries at a great price. Was takeout so I did not really pay much attention to the inside. My meal was hot so I have no complaints.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rusty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunland, CA
Level 3 Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Unbelievable food at a great price!”
Reviewed September 1, 2013 via mobile

Super friendly service with unreal food. Everything showed up to the table hot and freshly prepared. I just had a simple cheesesteak with onions and I have to say I've never had anything like it and probably won't till I get across the country again. Try the scampi wings, the cheese fries and the Rueben as well. So worth and the price is right too! We had an awesome waitress (can't remember her name... Blonde hair super friendly) which made our visit even better! Look for her she's great, and the food is too. Thanks for a great time!!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Johndred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Rick's Cheese Steak Shop also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing