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“This Hotel is in great need of Cleaning!!!!! Breakfast...”

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Microtel Inn & Suites by Wyndham Newport News Airport
Ranked #21 of 39 Hotels in Newport News
Reviewed January 3, 2013

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank JOSEPHINE G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Patrick P, General Manager at Microtel Inn & Suites by Wyndham Newport News Airport, responded to this reviewResponded January 15, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (476)
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407 - 413 of 476 reviews

Reviewed January 1, 2013

We have stayed in several Microtels on the East Coast while traveling with our pets. Have never seen a location in this state of discust. Check in: pointed out to front desk a roach crawling up the wall behind her. Smell: strong pine scented disinfectant through out the location. Carpet: stained+bleached+filthy (worse than a dorm room) We had 2 rooms both were in same disrepair. Holes in blankets+stained chairs and benches. I felt like I was in a homeless shelter as we unloaded our luggage a drunken man wanted to hold a conversation with us. Very uncomfortable stay with our two teenage daughters in a seperate room, but we felt safe enough only due to having our dog with us and my husband is a concealed weapons licenced marksman. Never again will we stay here while visiting family.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick P, General Manager at Microtel Inn & Suites by Wyndham Newport News Airport, responded to this reviewResponded January 28, 2013

Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.

It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 757 249 8355.


Sincerely,
Patrick Patel
General Manager
Microtel Inn & Suites Newport News

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Reviewed December 17, 2012

Everyone is right... the breakfast leaves little to be desired... especially if you sleep past 8am. We stayed there Saturday, December 15th. I chose Microtel because of the reviews on here, plus the price seemed very decent. My boyfriend does not EVER make reservations, but they had a room available. His family had a "Christmas get together".... so instead of driving back, we stayed in Newport News. Check in was easy. The room was a 1 queen bed, non smoking. It had a window seat. Everything was clean. The mattress was comfortable. Pillows... well I am so picky about pillows... I really need to bring my own. But I rested very well, which is unusual being in a strange place. The shower was perfect. I can't find anything to really complain about. The staff were very nice and welcoming. And it was in a perfect, quiet location. Plus, made it easy for us to go visit his Uncle the next morning, he was at work at the airport!

Yes... I do believe I would stay here again... I would probably chose this place being it is near Williamsburg as well.

I hope they keep up the good work.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hydencgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick P, General Manager at Microtel Inn & Suites by Wyndham Newport News Airport, responded to this reviewResponded January 15, 2013

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me directly at 757 249 8355.


Sincerely,
Patrick Patel
General Manager
Microtel Inn & Suites Newport News

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Leonor G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Patrick P, General Manager at Microtel Inn & Suites by Wyndham Newport News Airport, responded to this reviewResponded January 15, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 30, 2012

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank GARY W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 28, 2012

#01 sheets should be changed before a new guest arrive
#02 housekeepers should always announce who they are before entering a room.
#03 staff should not have loud conversations in the lobby for customers to hear.
#04 All staff should wear uniforms behind the counter( staff member look really sloppy and no very proffessional


Stayed: November 2012, traveled with family
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank SHANNON H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

Our stay was nice. The hotel was a good quality for the price. It was clean and quiet. My only complaint would be the lack of hot water for showers. The front desk staff was very friendly and accomodating when we had to adjust our reservations.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank ALYSIA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Newport News Airport

Address: 501 Operations Dr, Newport News, VA 23602-6990
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #21 of 39 Hotels in Newport News
Price Range: $49 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Newport News Airport 2*
Number of rooms: 89
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Also Known As:
Microtel Inn Newport News Hotel Newport News
Microtel Hotel Newport News
Microtel Newport News
Newport News Microtel

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