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“This should be demolished”

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Super 8 Newport News/Jefferson Ave.
Ranked #15 of 38 Hotels in Newport News
Tampa, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“This should be demolished”
1 of 5 bubbles Reviewed October 10, 2013

The faucet did not work, the beds were horrible, bedding pilly and torn. Safety was an issue. We had paiD ahead of time. It said it had been newly renovated....it HAD NOT. The furniture was dirty and the carpeting was stinky. The front desk woman was friendly and nice until we said we could not stay there. Nothing she could do because we had paid in advance. I will never use Hotels.com again!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al P, General Manager at Super 8 Newport News/Jefferson Ave., responded to this review, November 8, 2013
We are sorry your recent stay resulted in less than total satisfaction for you. We work very hard to maintain excellence in guest services and superb facilities. Yes, we have done major renovation early this year which included new paint in all rooms, innovative headboards, bedding, shower head, faucets, toilets, bathroom floor, enhanced lobby & breakfast area. We have also replaced 35% of AC units and Mattresses YTD and will be adding flat screen LED TVs end of the year. I will appreciate if you can provide the room no you stayed in so we can do thorough inspection and take care of the issues you have reported. Please treat your dis-satisfaction as a isolated incident and give us the opportunity to meet all of your expectations on a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    51
    27
    37
    21
    21
See reviews for
75
24
20
27
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Sindelfingen
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 17, 2013

Clean, spacious room with window which can be opened for fresh air. Nice staff. Everything is clean, some things are a little aged but work fine. Excellent location is close to everything Hamptons, within 1 hr. drive you have Williamsburg, Yorktown, Jamestowne, Norfolk and even Va. Beach and lots more. Right next door are a very good burger place, a gas station and a Walmart.
Excellent inexpensive place in good location.
If you are a light sleeper, ask for a quiet room since there is a big street out front and train tracks and a 24hr Walmart out back. Otherwise this is not a problem.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonas H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al P, General Manager at Super 8 Newport News/Jefferson Ave., responded to this review, September 27, 2013
We are delighted to know that you enjoyed your stay with us and liked our staff, service, price and location. Thank you for taking out time to share you wonderful experience and we look forward to seeing back in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed July 11, 2013

Location was great. Just a block away from Walmart and walking distance from Amtrak and James river fishing pier. Lots of good restaurants near by and mall is close by. Staff was very helpful, enjoyed the breakfast in the morning and room was very clean and fresh. It was one of the hot days, great to see refrigerator in the room. AC worked just fine. we enjoyed both days we stayed there and service was better than expected. Good Job Super 8 Newport News !!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Sharon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al P, General Manager at Super 8 Newport News/Jefferson Ave., responded to this review, August 2, 2013
Thank you taking out time to share the wonderful experience with us. We are thrilled to hear that you loved our hotel location, customer service, amenities & complimentary breakfast. Again we appreciate your feedback & look forward to seeing back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Newport News/Jefferson Ave.

Property: Super 8 Newport News/Jefferson Ave.
Address: 6105 Jefferson Ave, I-64 Exit 263, Newport News, VA 23605-1511
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #15 of 38 Hotels in Newport News
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Newport News/Jefferson Ave. 2*
Number of rooms: 62
Official Description (provided by the hotel):
Property Offers Free Wi-Fi, 1.6 Miles To Northrop Grumman Newport News Shipbuilding, 1 Mile To Huntington Park and 4 Miles To Peninsula Town Center. Find value and convenience at Super 8 Newport News / Jefferson Ave. hotel, conveniently located off Interstate 64 near malls, beaches, Newport News Airport and more. We offer free truck / RV parking so you can explore the area with ease from our Newport News hotel.Start your morning with free SuperStart continental breakfast, then look up area attractions with free Wi-Fi before heading on for a busy day of sightseeing. When you return to the hotel, you can relax on the beach or take advantage of time-saving amenities, like our guest laundry facilities, to make the most of your trip. Kids 17 and under stay free with an adult at our pet-friendly hotel, and handicapped-accessible rooms are available.LOCAL ATTRACTIONSEnjoy fun, history and more at our Newport News hotel, minutes from beaches, Patrick Henry Mall and Newport News International Airport. Spend a day at Busch Gardens, where you can ride roller coasters and catch entertaining performances. Learn about early American history at Jamestown Settlement and Colonial Williamsburg, two of the earliest colonies in the country. Enjoy easy access to conventions and events at Hampton Roads Convention Center, less than four miles from our Newport News hotel, or experience the thrill of action-fueled races at Langley Speedway. ... more   less 
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Also Known As:
Super 8 Newport News/Jefferson Ave Hotel Newport News
Super Eight Newport News
Newport News Super Eight
Newport News Super 8

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