We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service is unmatched here” 5 of 5 stars
Review of Hampton Inn Newport News-Yorktown

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hampton Inn Newport News-Yorktown
Ranked #1 of 40 Hotels in Newport News
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Service is unmatched here”
5 of 5 stars Reviewed July 21, 2014

I can not rave enough about the front desk staff at this hotel. Typically I do not call to reserve a room, but did so in this case and from the minute Duane answered the phone, he was courteous and funny. I literally felt like an old friend was helping me, and his professionalism never wavered. The way I was treated when I checked in was better than I've been treated at much more expensive hotels! Gervan at the front desk was also very polite, he even printed a menu for a local restaurant for me.

The hotel is located in a good area off the interstate, near several fast food and sit-down restaurants. There's a grocery store and a KMart in the shopping center next door as well.

A few items of note that didn't bother me per se, but may be valuable to other travelers:
-Our room was at the end of the first floor near an exit door and the housekeeping work area, which made for some additional noise but we travel with a white noise machine so not a big deal
-We were in a handicapped accessible room with a roll-in shower. I think the edge of the shower needs to be raised slightly because we ended up with a lot of water on the floor. Again, no big deal to us (I just used the extra towels we had), but some people can get really riled by these things

Overall, this hotel is spotless with flawless service, and I would not hesitate to stay here again and/or recommend it to friends & family.

Room Tip: Rooms are spacious, if you are a light sleeper or bothered by noise ask for a room away from the alt...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Service
Helpful?
Thank MrsCsqd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

341 reviews from our community

Traveler rating
    236
    80
    15
    7
    3
See reviews for
172
53
20
63
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Butler, Pennsylvania
1 review
4 of 5 stars Reviewed July 20, 2014

Stayed at the hotel overnight while we rested from our drive. Front desk was wonderful and went out of his way to accommodate us. Beds and room were comfortable. Breakfast was plenty and hot. Pool area was clean and had plenty of clean towels to use.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank kenneth w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pennsville, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

The most professional, courteous, attentive staff Ive ever encountered. Pristine clean environment, pool, room, lobby, all of it was perfect. The breakfast was awsome, fresh belgium waffles, fresh fruit, pretty much a huge selection for a "continental breakfast". All around the best stay I've had.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Service
Helpful?
Thank TheresaLWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonaire, Georgia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 6, 2014 via mobile

Stayed here for the 4th of July weekend. The staff was quite friendly and helpful. Rooms were vary nice and big , room had microwave, fridge nice flat screen TV and a good bed to sleep on. Could have been better pillows how ever....a little to soft for me. Great selection for morning breakfast. Over all a great choice to stay.

Stayed July 2014, traveled with family
Helpful?
Thank mchaltry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2014

I was so overwhelmed that everything was so perfect. The security was excellant, the breakfast was very good, the room was decorated well. Only thing i could have perferred that a telephone book been in the room. the bathroom was nice and clean, the beds were so comfatable.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank 306beverlym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2014

SUPER clean, comfy beds, a good value, and a great location. No hot water, but one call and about 15 minutes later, problem was remedied. A large group of chaperoned children were staying, who for the most part were very well behaved. However, I would have preferred not to have been given a room next to some very loud unsupervised children who made noises until 2 am. Perhaps the hotel staff could not have contained the whole group so as not to disturb other guests. A couple of the hotel staff need a refresher course in "Hampton hospitality" as there are other competitive hotels nearby. That being said, I would give this Hampton another chance.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Wanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
1 review
4 of 5 stars Reviewed June 29, 2014

All our family members were satisfied the first experience in the States, especially in Virginia it was a happy time my kids liked the hotel, the cleanliness and the kindness and so on I would like to recommmend this hotel to my frtends

  • Stayed June 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank Young S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Newport News hotels
1.6 mi away
Hampton Inn & Suites Newport News (Oyster Point)
0.1 mi away
Hilton Garden Inn Newport News
Hilton Garden Inn Newport News
#3 of 40 in Newport News
4.5 of 5 stars 394 reviews
1.9 mi away
Courtyard Newport News Airport
Courtyard Newport News Airport
#4 of 40 in Newport News
4.5 of 5 stars 213 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Holiday Inn Express & Suites Newport News
1.8 mi away
Newport News Marriott at City Center
1.6 mi away
BEST WESTERN PLUS Newport News Inn & Suites
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Newport News-Yorktown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Newport News-Yorktown

Property: Hampton Inn Newport News-Yorktown
Address: 151 Ottis St, Newport News, VA 23602-9472
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Newport News
#1 Family Hotel in Newport News
#2 Best Value Hotel in Newport News
#2 Business Hotel in Newport News
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Newport News-Yorktown 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels, Hotwire, Expedia, Priceline, Orbitz, Odigeo and Travelocity so you can book your Hampton Inn Newport News-Yorktown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Newport News-Victory Blvd. Hotel Newport News
Newport News Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing