I give this hotel a Poor rating because the room was not keep up to any standard that deserves more than a poor grade. Upon my arrival I found hairs in the desk drawer and on the rest room floor. When I informed the front desk about the matter I was quickly informed that the housekeeping staff was off work and nothing could be done. Not the response that I was looking for or expected. What I was expecting was a clean place to stay--I didn't get it. The room also smelled of cheap air freshner and had a slight smoke odor. The breakfast that used to be free at other courtyards was $12 and was over priced and they had bad coffee. The staff did not seem to care about you there. I would avoid this hotel in the future.
- Official Description (provided by the hotel):
- With an ideal location near the airport, attractions, universities and shopping, the Courtyard Newport News is ideal for business or leisure travel. You'll find perfect accommodations in Hampton Roads with functional work space in each guest room, complimentary wireless Internet, and a 24-hour food market. Our sleek lobby bistro offers opportunities to eat, drink, and connect with others or online throughout your day. After meetings or sightseeing, unwind in our indoor pool and whirlpool or stay fit in our fitness center. ... more less
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- Also Known As:
- Courtyard By Marriott Newport News Airport Hotel Newport News
- Courtyard Newport News
- Newport News Marriott
- Newport News Courtyard