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“Great hotel” 5 of 5 bubbles
Review of Residence Inn Newport News Airport

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Residence Inn Newport News Airport
Ranked #8 of 38 Hotels in Newport News
Washington, D.C.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed November 29, 2011

A great hotel stay over Thanksgiving weekend. The re-design of the hotel is spectacular - so much attention to detail! We thought the studio suite with a pull-our sofa bed was just perfect for our needs. Breakfast was one of the best free breakfasts we have had. Great gym, and we loved the firepit outside. Our only complaints - first, we had requested foam pillows (due to allergies) at reservation time, and none were available when we checked in. The front desk person found us 2, but had to take two of the down pillows back because she had (in her words) "robbed Peter to pay Paul." There were no extra blankets to be found at all. Not her fault, but the hotel should be better stocked with extra bedding for peak times. Second, it would have been nice to have a jacuzzi tub in the pool area.

Stayed November 2011, traveled with family
Helpful?
3 Thank LeglEagl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    124
    57
    28
    10
    11
See reviews for
122
22
14
54
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Staunton, Virginia, United States
1 review
5 of 5 bubbles Reviewed November 23, 2011

This was a really awesome hotel, had the best staff and my kids had a wonderful time! :) It's really close to everything on the coast and has a beautiful view and a beautiful city! Anyone that stays there will have a wonderful time!!!!!

Room Tip: All the rooms are perfect!
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review, November 28, 2011
We are glad that we met your expectations during your stay with us! Thank so you so much for your wonderful review, it really means a lot to my staff as they work very hard to take care of every guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
atlanta
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed November 14, 2011

Cold & rainy in Virginia in February. Imagine my surprise at finding a new Residence Inn including basketball court. Needed 2 bedrooms, since someone snores. Very adequate living space. They provided a full breakfast, no omelettes, but everything else. Don't remember much airport noise, but I may be immune to it. Good for the budget.

  • Stayed February 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MTATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review, November 28, 2011
We appreciate your comments regarding you stay with us back in Feb. Sorry It had to rain while your we here but are so glad you enjoyed the 2 bedroom suite they are very nice and have lots of space. I have shared your comments with my staff and you have made their day! Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
1 review
5 of 5 bubbles Reviewed October 23, 2011

My family stayed at this hotel for a weekend trip and we absolutely loved it. The staff was friendly and accomodating and took a personal interest in making our stay perfect. We made great memories cooking S'mores over the fire pit. We will definitely be coming back soon!

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ronelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
1 review
5 of 5 bubbles Reviewed October 23, 2011

As always the service and staff were excellent!!!! One of my favorite places to stay!

  • Stayed October 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shirley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review, October 24, 2011
Thank you very much for your comments, they mean so much to my staff and we are so happy you picked us for your friends and family weekend!!! Hope to see you again very soon.
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Durham, North Carolina
1 review
5 of 5 bubbles Reviewed October 22, 2011

This hotel is really nice and clean. The staff is very friendly. The staff goes above and beyond to make sure your stay is a very pleasant one. I would definitely stay here again.

  • Stayed October 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Latasha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review, October 24, 2011
Thanks for your wonderful comments and we are so gald you enjoyed your stay with us,please come back and see us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
5 of 5 bubbles Reviewed October 19, 2011

My wife and I stayed at this hotel over a four day weekend. Danacey Harvey was able to turn a bad situation into a great situation, by her helping us understand the points system and her contacting marriot rewards reservations and clearing up our confusion. Great JOB!! The hotel was very clean,great location, and great food for breakfast. Top notch!!!

  • Stayed October 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CBECKER11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phfnn, General Manager at Residence Inn Newport News Airport, responded to this review, October 22, 2011
Thank you for sharing your comments regarding your recent stay with us, Danacey is a true asset to this company and she loves taking care of allhere and that is to take care of all guest. Hope you will visit us again in your future travels. Thank again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Newport News Airport

Property: Residence Inn Newport News Airport
Address: 531 St Johns Road, Newport News, VA 23602
Phone Number:
Location: United States > Virginia > Newport News
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Newport News
#6 Business Hotel in Newport News
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
Official Description (provided by the hotel):
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more   less 
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News

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