Having read the reviews and aware of alpine elements we had low expectations but as a late deal ias long as we had a bed we'd be happy. Overall the chalet is what it is basic anf fit for purpose. For sub £500 we had flights, transfers, accom and food which although not inspiring was okay, except the tartiflete. Seriously who goes on holiday for gourmet food it's about skiing and if that's the case pay for a top end operator the hosts were some what over whelmed, we were not the easiest of guests and didn't really host, I got the feeling they lacked the motivation and support from managers during what appeared to be a difficult season for them. The reps were great although their drinking ability was exceptionally poor. Communal areas were small, but once again fit for purpose.
Now before you start to wonder if I work for alpine elements here are the usual comments. The chalet was a health a safety time bomb, owing to what can be only attributed to the poor management and checks and measures by alpine elements. Gas canisters were stored, unchained in an electrical cupboard, bearing in mind the chalet has electrical issues! Remember the fact we'd be happy with a bed, well one member of the groups had a bed that had been broken previously and had a bodge job repair to excell anything on cowboy builders, broken slat replaced with timber, slat supports missing and fixed in place with screws, but with exposed screw end facing up towards the individual's body, beware the quad room. Kitchen lacked cleanliness, hot tub chemicals store by fresh produce, easy for children to reach. More farcical was the external light not working, apparently the owner can't fix it, shocking as he is in fact the local electrician. It's fair to say parts of the holiday lived up to our expectations, low, but you get what you pay for. As a last minute holiday that's about skiing a nd good friends we can not complain. However, the blatant dangerous health and safety issues can not be over looked. As a uk based operator they should adhere to uk legislation, even the laspe French code wouldnt cover this. It's just a shame it was the front line staff that had to deal with this, not the managers who hide behind hosts and reps who after months of this must be beyond motivation. I'll leave this on a though from a host from AE who we spoke to in a rep, Lou trou, you're lucky that's our best chalet you should try Marcelle!
- Official Description (provided by the hotel):
- Lou Trave is a modern and appealing alpine ski chalet that benefits from a sauna, a hot tub on the sun deck, mostly en suite bedrooms and a great Méribel location, just 100m from the Dick’s T Bar!The chalet has a warm and colourful interior with textured walls and a cheery atmosphere. The lounge has an open fireplace, which offers superb mountain views and plenty of sofa seating for relaxing after a days skiing.The chalet is located in the very popular and convenient Mussillon area of Méribel, just 100 metres from both the famous Dick’s T Bar and the local Pizza Express! The piste running down to the Chaudanne and ski school meeting point, from the chalet, is about an 8 to 10 min walk, or there is the free shuttle bus to whisk you there in moment. ... more less