The title says it all. Tom and Jen were our chalet hosts and they were exceptional. They made us all feel very welcome, they worked incredibly hard and they can cook well. This was all the more commendable when taking into consideration the lack of support they received from Alpine Elements and the state of the cooking facilities they were left to work with. Half way through the holiday the gas stopped working meaning that most of the kitchen had to be ripped out. One night it was impossible for them to provide food despite their bests efforts. As a party we had to argue with Alpine Elements in order to get fed that night. They eventually agreed to send us out for a meal (25 Euros a head @ almost 10 o'clock) but not until a long and drawn out negotiation had taken place.
The hot tub packed in with 2 days left of our holiday which was very disappointing after a hard days skiing.
Other than that things were ok. The rooms were a little small but they were well maintained by Tom and Jen.
We will not be using alpine Elements again in the future.
Please note: The 5 star rating for service is for Tom and Jen, not for Alpine Elements.
- Official Description (provided by the hotel):
- Lou Trave is a modern and appealing alpine ski chalet that benefits from a sauna, a hot tub on the sun deck, mostly en suite bedrooms and a great Méribel location, just 100m from the Dick’s T Bar!The chalet has a warm and colourful interior with textured walls and a cheery atmosphere. The lounge has an open fireplace, which offers superb mountain views and plenty of sofa seating for relaxing after a days skiing.The chalet is located in the very popular and convenient Mussillon area of Méribel, just 100 metres from both the famous Dick’s T Bar and the local Pizza Express! The piste running down to the Chaudanne and ski school meeting point, from the chalet, is about an 8 to 10 min walk, or there is the free shuttle bus to whisk you there in moment. ... more less