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“Fabulous set up for families sharing”
Review of Gites in Angles

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Gites in Angles
Reviewed February 27, 2013

We stayed in le palmier in September 2012 and had a wonderful holiday. Our party comprised grandparents and two couples with 3 small children between us. It was great having all the toys and DVDs available to entertain the little ones and not having to ferry lots of baby gear with us (they even supply a buggy!)

The villa was clean and I don't think the photos did the property justice. The location is great as you can stroll into the village and it's just a short drive to the lovely beaches. We'll definitely be returning.

Stayed: September 2012, traveled with family
2  Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesinangles, Owner at Gites in Angles, responded to this reviewResponded March 1, 2013

Great comments re our reputed holiday home called Le Palmier - so thank you so much. We are just so sorry that your dates are not available this year, but we very much look forward to welcoming you all back in 2014!

Wait till you see all the upgrades we have done ready for the 2013 seasons, we are sure you will be even more impressed! Thanks again for taking the time to write your review - clients comments are always welcomed.

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13 - 19 of 44 reviews

Reviewed February 20, 2013

We stayed at Le Palmeir in July/August 2012 and it was such a crushing disappointment. The village of Angles is gorgeous and the property is well located but completely overpriced and poorly maintained/cleaned.

On arrival we phoned the onsite "team" to express our disappointment, initially mainly about the fact that the cleaning hadnt been done. Despite several days of trying to contact them (and them not picking up the phone or replying to messages) I resorted to an email to them which I have quoted below:
" We must express our utter disappointment on a number of things on arrival at your Gites.
The state of the cleaning is really poor, we reported this to Rob the next day but nothing has been done. We were also promised a complimentary mid week clean which has not happened. More specifically, the toilets were not clean especially on the floors, the sink had toothpaste all over it, there is dust everywhere and overall cleanliness is poor indeed.

The overhead projector doesn't work properly and we have to poke inside it to turn it on with a key. I phoned to report this but no one retuned my call or answered the call.
The patio wasn't swept, the outside light doesn't work.
The general state of upkeep is poor with extension leads training all over and bits of tiling broken, for a place marketed fr children this is not acceptable. Overalls this is the worst value Gites we have stayed in and far from the luxury treat we saved and payed for. To have askd for an additional cleaning charge is adding insult to injury.
On arrival we had to wash up the plates as they had been put away dirty. This has never happened to us before and we have stayed at places a fraction of the price of this Gites.
And the dishwasher needs more salt
And the tolilet seat in one bathroom is broken and the hinges fall off the window in the same bathroom if you open it.
And the jets in the jacuzzi bath small bad if you turn them on. "

Some of these concerns were dealt with subsequent to my email but not all of them. Our outrageous "cleaning charge" was refunded to us later but...come on Gites In Angles, please stop ripping off tourists and is that the best you can do? We have uploaded some choice photos of the interior for your enjoyment

  • Stayed: July 2012
    • Service
Thank NNoodlesLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesinangles, VR Owner at Gites in Angles, responded to this reviewResponded February 27, 2013

Please disregard this review as these clients obviously didn't stay at La Mirabelle!!! We have requested 'Holiday Lettings' remove this review as soon as possible and apologise to readers for any confusion caused.

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Reviewed January 31, 2013

Talk about snatching defeat from the jaws of victory! This Gite in many ways is fantastic.....but not for that price and the utter lack of cleanliness was unforgivable. We went for two weeks at end July 2012 at Le Palmier

Let's start with positives.
It's got a great location. Angles is beautiful and is literally on your door step. Close to La Tranche.
It's big. Good sized property and pool is nice size.

Ok, so the horror stories......
This a very expensive Gite. We booked on basis that because work is so brutal at moment (I'm sure no different for yourself), then we would really treat ourselves. For the price we expected 5star luxury....we were primed for Spa-esque quality and a sanctuary of harmonious tranquility (alright you get the picture!). What we got was big and well equipped, but also grubby, poorly maintened and finished. We were thinking Sheraton....we got Premier Inn (with apologies to PI who do keep their rooms clean mostly).
Flaking plaster everywhere
Bodged repairs - a corker of a bodega by the breakfast table
Cheaply finished electrical trunking everywhere
Tired decor and furnishing
Heath Robinson solutions to fundamental problems - jamming a wooden pole into the patio doors is no way to secure the house!
Dangerously under maintained areas - the decking around the pool was rotten and broken and had screws and splinters sticking out of it. pool gate was secured with plank and bike lock.
Dirt - everywhere.....like a post apocolyptic nightmare where all municipal services had broken down.
Pubes jamming the drain in our bedroom sink
Cobwebs everywhere
The house was swept as if it was done by a bloke trying to get away with it cos he hasn't really done it all cos hes been watching the rugby on tv but his wife is coming home and had asked him to do it....so not behind doors, or under beds or in corners...you get the picture.
The decking outside under the picnic table was shocking....food, cigarette buts, bits of food packaging waste.....that was my first job and it took 30mins.....I could have done that at home for free....
The BBQ. I confess I'm probably picky. I prefer my utensils to be clean. I prefer my grilling grate not to be encrusted in carbon and fat. I prefer to start with a clean bed of concrete for my fuel rather than the ashes of last weeks mega-grill off. I'm sure last weeks BBQ was great, I reckon it was a surf and turf recipe....but it was best presented last week.
Ive forgotten about the leaky roof and slug trails by the kids bedrooms.....but I want to leave some juicy bits for other peoples reviews.

Interesting that this is all after we paid for a deep clean....which I kind of resented in the first place as it smacked of pennypinching profiteering....not really inline with the online mktg about a spa experience.

It was so bad they refunded the deep clean. And someone did come round to clean again....after some tense words from amateur-hereforextendedholiday- reps.

So all in all I reckon I could forgiven all of this because of the location IF I had paid HALF the price....
Advice to the owners
Stop harvesting this property for cash flow,
Do a proper renovation on the property - it is desperately tired
Sort the maintenance issues
Change your cleaning firm
Train your reps to be professional - we all want a nice tan but most of us have to work as well
Drop the price to approx half
Alternatively, carry on acting as out of touch profiteering slumlords and see your business close down within 3 years. We are not mugs. Do you understand how deep the uk recession is....charging £6k for this property is immoral.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesinangles, Owner at Gites in Angles, responded to this reviewResponded February 26, 2013

This review was posted some 7 months after staying and appears to have been posted only weeks after their 'friends' posted a bad review.

We are a little confused, as we our attentive and dedicated staff addressed and remedied all these clients issues at the time. We then received correspondence from these clients expressing 'fond memories of a lovely holiday' just weeks after they had vacated.

Sadly no, our self-catering rustic farmhouse in the Vendee will never compare to a Sheraton or a 'luxury 5* spa getaway'. We can only apologise again to these clients and understand their frustration having booked without fully understanding the product.

We hope that all the complimentary additional services and other free offers, these clients accepted went someway to contributing to their 'lovely holiday'.

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Reviewed July 14, 2011

We stayed in Le Palmier mid June 2011 for a week, we were a party of 4 with 2 young children. After a long drive down from Cherbourg, we arrived in Angles and found the house easily. Pulling on to the drive we were a little underwhelmed at the property, it looks no bigger than a two bedroomed cottage. But looks are very deceiving, it’s huge!. It’s a converted farm house and was decorated to our tastes the main living area and kitchen is open plan and was so easy to relax in.

It was spotless clean and had been carefully prepared ready for our arrival, the owners had obviously catered for children as their room was full of toys and books had even had a train set build ready for playing with.

The property has Wi-Fi Broadband a large screen and projector connected to SKY with all the movie channels which the kids loved and was great for the adults when the children were asleep

Outside is a large heated pool which is shared with the other Gites. Security around the pool is excellent and didn’t have any problems letting the children play in the surrounding gardens as the pool area is double locked at all times.
The village of Angles is only a few minutes walk away and has plenty shops and restaurants, although because we didn’t holiday in high season, we found the some of the restaurants we closed. It’s certainly a sleepy village with only the odd local strolling about. We tended to do a main shop in the supermarket which is about 15 minutes from the Gite.

The nearest beach at La Tranche sur Mer is about 10 -15 minutes away, there’s plenty of free parking and the sandy beaches run for miles.

There’s a lot to do in the surrounding area Chateaus, Aquariums and a theme park, but a car is an absolute necessity as most venues at least 20 minutes away.

Communication was excellent with the company who let the property and they provide a local number to call if you have any issues during your stay.

We thoroughly enjoyed our stay and would certainly recommend it to friends who were after a luxurious relaxing break

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank digitallc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesinangles, Owner at Gites in Angles, responded to this reviewResponded February 26, 2013

We are just thrilled that you thoroughly enjoyed your stay and will recommend us to friends who are after a luxurious relaxing break.

All our team work tirelessly to ensure all our clients receive a 1st class service so it is always greatly appreciated when clients write that to say we have succeeded!

Thank you again for your comments and we certainly look forward to welcoming you and your family back soon.

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Reviewed July 7, 2011

We stayed at La Mirabelle at the end of May 2011, with friends and our two small children. The reason we picked this property was to take advantage of all the facilities for our kids - which were nothing short of excellent. The playroom kept them busy every day, as the selection of toys and DVDs was vast. There was no problem with accommodating us with a highchair, cot plus the children's plates, cups and cutlery was just fantastic. It makes a big difference when you don't have to think about packing all this extra stuff. The property was clean and had absolutely everything we needed, plus more. The swimming pool was in good order, although we were glad we paid the extra to have it heated, so it was a really lovely temperature for us and the children. The staff were brilliant from start to finish and the level of customer service was spot on. In fact, this made the holiday for us, as we felt that we were being looked after every step of the way. We had one small problem with the television early on in the holiday, but it was dealt with promptly and efficiently. Overall, I would definitely recommend this property as an excellent base to discover truly beautiful part of France. The beaches are stunning not too far away. We would recommend La Mirabelle without hesitation.

  • Stayed: May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank FlashUK99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesinangles, Owner at Gites in Angles, responded to this reviewResponded February 26, 2013

We are so pleased that you found La Mirabelle ideal for your family holiday and our facilities 'nothing short of excellent'.

Thank you for recommending us as an excellent base to discover this truly beautiful part of France, that is very kind of you.

We very much look forward to welcoming you back soon and thanks again for taking the time to write your review.

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Reviewed July 6, 2011

We stayed in La Mirabelle for a week in June and it was just great! the location of the villa was lovely and quiet but had all amenities close by including the town of Angles.
We have two toddlers and they loved the play room, spent hours in there! and the little paddling pool was a hit too! not to mention the sandpit playground! for us the swimming pool was great, very well heated and always well maintained. The maintenance staff were there if we needed them but we didn't because everything was great! I would highly recommend this villa for a family or two sharing. We really didn't feel that we had to leave the house as everything was there!

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank simsim91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesinangles, Owner at Gites in Angles, responded to this reviewResponded February 26, 2013

Thank you for your lovely comments and taking the time to write this review of La Mirabelle.

We are so glad to hear that your kids loved the play room, the swimming pool and of course the sandpit!

It really is great when clients write 'we really didn't feel that we had to leave the house as everything was there' so a huge thank you from all of us. Lots of smiley faces on our staff now!

Your feedback is so greatly appreciated.

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Reviewed June 21, 2011

We stayed in Le Palmier with another couple. We had 4 kids under 4 between us and the accomodation was great for kids of this age. There were loads of toys, books etc and the added bonus of Cbeebies channels on the huge TV. The pool was perfect - very safe for kids and heated too so we were in it every day come rain or shine. Even though it is shared, we always had plenty of space and each house is quite privately secluded from the others. The sleeping arrangements worked quite well with each family having there own part of the house. The downside was that the master bedroom was off the living room and the noise travelled easily through the house so it was difficult to sleep in! The comfort level was high though with comfy beds and good quality bedding. Angles itself is a small village, quiet in low season with no restaurants open sun/mon/tues/wed. It has a great butcher, baker, fish shop and convenience store though for all your cooking needs. The SuperU is only an 8 min drive away too which was handy. There isn't anything for the kids to do in the village so a car is essential to get out and about.
We had a great holiday and would definitely recommend Gites in Angles to our friends.

  • Stayed: June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank soon-to-be-dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gitesinangles, Owner at Gites in Angles, responded to this reviewResponded February 26, 2013

We are so pleased that Le Palmier worked well for you and your friends. Great to hear you were able to utilise many of the village shops (the butcher is a huge hit with all our clients!)

Thanks so much for recommend us to your friends, it is always greatly appreciated. We look forward to welcoming you all back soon :-)

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Additional Information about Gites in Angles

Address: 5 route de la Roche-sur-Yon | Angles, 85750 La Tranche sur Mer, France
Location: France > Pays de la Loire > Vendee > La Tranche sur Mer
Hotel Style:
Ranked #14 of 18 Specialty Lodging in La Tranche sur Mer
Number of rooms: 5

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