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“"Unforgettable"”

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Helenenburg Hotel & Spa
Ranked #2 of 44 Bad Gastein B&B and Inns
Bratislava, Slovakia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“"Unforgettable"”
Reviewed January 28, 2013

We stayed in this hotel for a second time during winter season. Remarkable valley view from the room made our evenings and mornings very special. Room was nice and clean here and cute common spaces are impressive. A lot of amazing ski areas near here. Relax in hotel sauna afterwards. You have to try their cuisine, really tasty. The staff is very friendly and helpful. I would say for reasonable price you will get really special treatment.

Room Tip: try it you ll be satisfied..
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Janka72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Slovak first
  • Swedish first
  • Any
English first
BA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 26, 2013

Only some rooms were renewed, we had one of the old ones. It was OK but I would expect all rooms to be renovated in this kind of hotel. Food was just excellent and the price for dinner was very low compared to the quality and amount. Staff was very nice and helpful.

Room Tip: Rooms on the third floor were not renovated.
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  • Stayed January 2013, traveled with family
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Helpful?
3 Thank K L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 23, 2012

Very good staff very helpful and always available to help.Nice View of the mountains from balcony.Ski bus stops while standing in front of the hotel.Hotel has a sauna and thermal.Breakfest is gread-me four courses dinner.My family like this hotel,we will come back.Ski Amade its top 10 location in Austria.Personal spik Slovak,Czech,Englis,Deutch,500m have a biger thermal centrum.
Adios family Hornak

  • Stayed December 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank marek h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schoerfling am Attersee, Austria
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 7, 2012

We stayed at Helenburg for a weekend in September with our 2 small children.
We were really impressed with the location of the hotel and spent a wonderful weekend exploring the national park. Highlights for our children were the nearby animal park (minipigs, goats etc) and the cablecar to the top of the Stubnerkogel with indoor play centre at the top station - all a few minutes by car.
In the hotel, we were particularly impressed with the service and the friendliness of the staff. Most spoke good English and were very helpful. Our waitress had been working at the hotel for many years and was able to tell us a lot about the history of the hotel and the many famous guests that had stayed there in the past.
The food was great (we had breakfast and evening meal)- and I was very pleased with the vegetarian choices.
Another big bonus was the hotel car park at the side of the hotel (I later realised when driving through the town that this is not something every hotel in Bad Gastein has) which was great for us with pushchair, children, luggage etc!
Our room was very clean, with a balcony and plenty of space for the extra bed and travel cot. As mentioned by some other reviewers, the decor was somewhat dated, but in a way, it was part of the charm!
All in all we were very impressed with this hotel and felt that it was excellent value for money. We would definitely stay here again and are actually planning another trip in late Spring.

  • Stayed September 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Scarlett713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 2, 2012

The staff was extremely welcoming and helpful. The rooms and the hotel are perhaps a bit dated however it's very clean and there are many lovely rooms where you can sit and enjoy yourself. The set up in the room was nice and spacious and the views from the balcony were outstanding. We stayed an extra night and would stay there again any time.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Gilles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nitra, Slovakia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 1, 2012

Me & my fiance have spent 3 nights during lovely autumm 2012 here in this hotel.We were pretty satisfied with excellent service,choice of food for breakfast,marvelous cousine for reasonable costs.The hotel personell making their best to meet all of your demands & are very helpful & kind.The staff is English,German & Slovak speaking.The location of the hotel offers you a plenty of opportunities to spent your time in wonderful Hohe Tauern with lot of choices what to do.A potential for improvement will be making the rooms bigger-we have had a quite tiny double room & expanding of parking space.

Room Tip: Ask for a double bed room if travelling as a couple
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  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank Brianxxx333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bratislava, Slovakia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 6, 2012

Although the hotel might not look so attractive from outside, we were very satisfied with it. The rooms are a little bit older and carpets could already be changed, but other than that, it was fine. Everything was clean, location and view from the hotel is excellent. It's a little bit on the hill so a lot of work on a bicycle, but at least it's nice and quiet there. Also, it is couple mins walk by the lift to Graukogel.
What we appreciated most was the service though. Very kind reception lady (owner?), restaurant staff, etc.
Amazing food!!! We had both breakfast and dinner (choice from 2 menus), and the food was just excellent, both quantity and quality.
We would definitely go back again :)

Room Tip: We had higher floor, was nice because of the view.
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Kristina322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helenenburg Hotel & Spa

Property: Helenenburg Hotel & Spa
Address: Koetschachtaler Strasse 18, Bad Gastein 5640, Austria
Location: Austria > Austrian Alps > Salzburg Region > Bad Gastein
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #2 of 44 B&Bs / Inns in Bad Gastein
Price Range (Based on Average Rates): $
Hotel Class:3 star — Helenenburg Hotel & Spa 3*
Number of rooms: 16
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