On Friday the 11th of January we came into Granada from Managua. After looking around town at hotels we selected the Casa San Francisco as the one for us. Carlos, the fellow who checked us in and kindly listened to my broken Spanish (he speaks perfect English, I found out later ) and showed us around the hotel. As soon as I put my luggage down in the room I realized I had left my passport, travellers cheques and cash in the safe box in our Managua hotel. I went up to the reception area to ask for help! Carlos phoned my previous hotel for me (they spoke little English) and my belongings were still safely in the lock box. After several phone calls back and forth I decided I would retrieve my belongings rather than have them sent. Carlos arranged a cab for me at a really fair price and off I went to Managua.
Aside from this fabulous customer service the hotel is beautiful. A restored colonial home offers complimentary breakfast, free internet and can arrange most other things for you.
We are here for a month and will probably stay here again on our way back to the airport next month.
Thanks Casa San Francisco and especially Carlos,
Renee and Ken MacKenzie
Calgary, Alberta, Canada
- Official Description (provided by the hotel):
- Hotel Casa San Francisco is a small charming boutique hotel located in the centre of the colonial city of Granada, in Nicaragua. Our guests enjoy not only the different atmosphere of each 9 fully equiped rooms (A/C, hot water, TV and cable) but also the delicious international cuisine of our restaurant Bocadillos, a tapas restaurant and bar, as well as the refreshing swimming-pool and the worthy views from our roof-top terrace. ... more less
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- Also Known As:
- Casa San Francisco Granada
- Casa San Francisco Hotel Granada