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“Very enjoyable and affordable stay on Koh Chang”
Review of Garden Resort

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Garden Resort
Ranked #11 of 73 Hotels in Ko Chang
Certificate of Excellence
Reviewed March 11, 2012

I have stayed on Koh Chang a few times on White Sands beach. Was time for a change, so I tried Kai Bae. Checked out Trip Advisor and decided on The Garden Resort....good choice. The owner Mause checked me in, showed me the room etc, even had a beer sent to me. The room was big, w/flatscreen Samsung TV...lots of channels....and a big refridgerator. The pool was very nice as were the grounds. Mause made good recomendations on restaurants cooking school etc. Plus he's a really good guitar player ....loved the place and will return..

  • Stayed: February 2012, traveled solo
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1  Thank johnnyb510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 - 172 of 443 reviews

Reviewed March 1, 2012

This is the best resort we have ever stayd at. The staff is very friendly. It is quite and relaxing, no noise at all during the night. The pool and it´s surrandings is wonderful and is very well taken care of. We have stayd at this resort for the last four years and will continue to come back.

  • Stayed: February 2012, traveled as a couple
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Thank Kristian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2012

I was impresses of the good help we got and how kind they was on this hotel. This is not a 2 star hotel, it should have 4 stars. The hotel manager helped us to book everything, divings, elephant tracking and minibus to Bangkok.
We paid everything at checkout.
The breakfast was good. Allays bacon, eggs, ham, cheese and exotic fruits etc. If you like the eggs fried or an omelette they did it for you.
Internet is for free and quite high speed.
I strongly recommend this hotel!

  • Stayed: February 2012, traveled as a couple
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Thank RomanJan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2012

We stayed 6 nights in a poolside bungalow. The room was large and comfortable.
The location is fantastic - Kai Bae was our favourite area (for evenings) and the resort is a 5 second walk from the main stretch. The beach is a few minute walk away which we didn't find a problem.
Mause was incredibly helpful and gave us honest reviews of restaurants, elephant treks and things worth doing on the island.
The resort is not total luxury but is pleasant, comfortable with a nice vibe.

Room Tip: We stayed poolside in room 110
See more room tips
  • Stayed: February 2012, traveled as a couple
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Thank Hannah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2012

The Garden resort was refreshing after a week in Bangkok. Mouse the owner was very knowledgeable and helpful. I found the room to be clean and in excellent repair. Overall my wife and I had an excellent time. The advice we were given by Mouse was welcomed and it was right on the money. I accidentely broke a glass table and reported it. It was replaced immediately and the charge was very modest. The fact thyat the resort was booked solid the entire time we were there should say something. The breakfast was buffet style with eggs made to order and the coffee was excellent. Do not expect to be staying in the Ritz Carlton, It is what it says it is a laidback Garden Resort that offers clean affordable accomadations an, excellent atmosphere and great service.

  • Stayed: December 2011, traveled with family
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Thank Don50alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2012

We had a great 4 night's stay at the Garden Resort in January and received a fantastic welcome from Maus, the owner. Our room was a little basic but had a very comfortable and large bed and a huge bathroom. It was very quiet at all times and so we were able to get some welcome sleep. Free Wifi is available throughout the resort and this was set up ready for us when we arrived.

The pool is large and deep (3 metres at the deep end) with plenty of sun loungers and umbrellas. The gardens of the resort are well maintained and kept very clean. As was the room which was cleaned daily and the fridge was stocked with cold water.

Breakfast was rather disappointing in so far as on 2 mornings we found another hotel on the beach to eat at. The staff were practically non existent and when I found them to ask for more fresh fruit I was made to feel as though this was a major chore. Also there was no fresh milk for the cereal, only UHT milk which was not good.

Maus was very helpful in booking an elephant trekking experience for us which was just the best experience. We did very much enjoy our stay but I think the issue of the staff attitude and morale needs addressing if this place is to maintain it's very high ranking.

  • Stayed: January 2012, traveled as a couple
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1  Thank Nelpiece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 5, 2012

Totally deceived by its No. 1 ranking on trip advisor. i arrived this place with immediate disappointment wanting to turn around and leave on the spot. The photos showed somewhat a peaceful relaxing garden resort, in fact it is situated on the main road with loud music, surrounding by bars and shops. The so-called reception is just a terrible messy working desk, with ashtrays and piles of paper everywhere and stinky cigarettes. Hard to find it welcoming at all ! The room was clean enough but rather basic to deserve the price asked for. There are easily a handful better options in this price range nearby. The pool was totally murky (that we didn't even use) and offered no view but some electric posts and a wall. This is far from being a "resort", perhaps B&B would be more appropriate. The service is also poor overall; including that from the management, who would yell at the staff in front of the guests .... We were hoping to see some friendly Thai hospitality, but this place is of low quality and has nothing alike to offer. This has to be our worst choice over the past 2 decades of frequent travelling in Thailand !

  • Stayed: January 2012, traveled with friends
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8  Thank SM888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Garden Resort

Address: 98/22 Moo 4 | Kai Bae, Ko Chang 23170, Thailand
Phone Number:
Location: Thailand > Trat Province > Ko Chang
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool
Hotel Style:
#4 Best Value Hotel in Ko Chang
#7 Top resorts Hotel in Ko Chang
Price Range: $31 - $163 (Based on Average Rates for a Standard Room)
Number of rooms: 20
Official Description (provided by the hotel):
The Garden Resort is located in the center of Kai Bae on Koh Chang just 200 meters walk from the beach. Lots of shops, bars and restaurants are within walking distance. We feature (among other things) a beautiful salt water swimming pool and pride ourselves on a very personal service towards our guests. Garden Resort: Koh Chang's best kept secret! ... more   less 
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Also Known As:
Kai Bae Garden Hotel Koh Chang
Hotel Kai Bae Garden

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