We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Sea View Koh Chang(Ko Chang)(Great Value!)
$61
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 24% below average rates

The price you found is 24% lower than this hotel's average rate of $80/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Chivapuri Beach Resort Koh Chang(Ko Chang)(Great Value!)
$53
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
The Emerald Cove Koh Chang(Ko Chang)(Great Value!)
$123
$42
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 28% below average rates

The price you found is 28% lower than this hotel's average rate of $58/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Kacha Resort & Spa, Koh Chang(Ko Chang)(Great Value!)
$60
Booking.com
View Deal
  • Free Parking
  • Pool
Nest Sense Resort(Ko Chang)(Great Value!)
$53
$49
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Klong Prao Resort Koh Chang(Ko Chang)(Great Value!)
$37
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$73
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $82/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$92
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 25% below average rates

The price you found is 25% lower than this hotel's average rate of $123/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

The Dewa Koh Chang(Ko Chang)(Great Value!)
$57
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (868)
Filter reviews
868 results
Traveler rating
627
173
45
13
10
Traveler type
Time of year
LanguageAll languages
More languages
627
173
45
13
10
Show reviews that mention
All reviewsthe main roadprivate pool accessthai stylethe free shuttle busplenty of sun loungerspool roommain poolrooms are largehigh tideour honeymoonbeach fronttrat airportlong weekendoverlooking the seanice bathroombeach towelsgreat beach
Filter
Updating list...
325 - 330 of 868 reviews
Reviewed April 4, 2014 via mobile

I did not have time to say goodbye. I want to say that Winnie are very well mannered, delicate and pleasant person, responsive and heat comes from you From the beginning you made a good impression. Winnie are very affable and kind person!!
Stay always so wonderful!
All of our big company said that you are very correct employee for the hotel Panviman and they should be glad that Winnie working at their hotel! thank you for all of us all.
I hope we'll meet again!
Vacation super, top class hotel! I liked it very much. Even if I go to Koh Chang, I will live only in Panviman
Russian and said: "Не прощаемся!" that the translation "does not say goodbye"!
my English is not very correct to write, but I hope you understand

Stayed: March 2014, traveled with friends
Thank VKseniia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded April 6, 2014

Dear VKseniia,

Greetings from The Panviman Resort Koh Chang!

First of all, thank you for your recent review about our resort. I personally would like to thank you on behalf of the management (especially Winnie) and staff for your support and being our not only guest but a family. It was an real honor for us to host a Birthday batch for you and your family. You guys really know how to party I must say!

We appreciate your lovely review from your previous stay and we hope that you will have even more memorable experience on your next visit. Winnie also sends her regards. I wish you safe travels and we all look forward to welcoming back very soon.

Best and Personal Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

We were met at the hotel by the Panviman driver with cold water and cold aromatic facecloths! Loved it... The trip was uneventful and very nice, driving over the dirt road to the hotel we got a bit worried but were very happy when we saw the hotel. We got an upgrade to a pool access room... nice!

Positives:
Room was lovely and spacious with all the amenities we needed.
We had private pool access via walkway so was totally private in our room and on the balcony
We were conveniently located close to the restaurant, spa and beach
The main pool is simply amazing!
The beach is really nice, long and white and clean most of the time.
The Spa is reasonable with wonderfully well trained staff. The foot massage is outstanding!
THE FOOD: The a la carte Thai food menu is EXCELLENT!!! Very reasonable as we went into town as well for dinner one night and the hotel food is similarly priced and some of the best Thai food we've ever eaten! We did not join the international buffet night as the Thai menu was excellent. We had about everything on the menu and we are still dreaming about the Chicken with cashew nut, Duck red curry, Pork salad etc. Guys your food is outstanding and not expensive - well done!
The breakfast is varied and fresh. You can maybe just add freshly squeezed fruit juice!
THE STAFF: they were super friendly and always tried their very best to help - thank you!

NEGATIVES:
Room: The mirror in our bathroom needs replacing, the shell border is busy falling apart and making a mess. (Room 413)
The bath although impressive is way too big! We never once filled it.
The biggest problem was a HUGE shortage of staff. Always had to search for waiters around the pool, (huge money lost guys!) There was a bit of a language problem but we overcome that quite easily. Mostly staff tried their best but were not trained properly, simple things like how to serve a customer etc. They tried their very best but for a 5 star establishment this is not good enough. The hotel manager was nowhere in site. The F&B manager could not be everywhere at the same time but whenever he was around things did go a little smoother. You can improve hugely here, if you sort this out and modernize a little you will be the top resort for a long time to come.
We had a no disturb sign on our door as I was taking a shower, after hearing something in the room I walked out with a towel around me (luckily!) and found the office lady standing in the middle of the room with a notice about work that will commence shortly! What a shock!! She could have just pushed it through under the door?!!
The singer during the international buffet were a little painful, you might do better to just play your normal CD like other evenings.

After saying all this, we still had a wonderful time at Panviman and would consider staying there again as the setting is wonderful and the food was simply amazing!!

If you are up for a walk, turn left on the beach and walk way down, cross the little river and find a little place called the Pilot bar. They have amazing cocktails for dirt cheap. This was our favorite place for pre-dinner drinks every night. A bit of a walk but worth it.

Room Tip: Our friends stayed in a normal deluxe room which was an exact replica to ours but without pool access....after being there I must say I would not spend the extra money for the pool access room. We were in room 413 and although there were slight noise now and then from the kitchen it never bothered us. We simply loved this room as we had private pool access via a walkway and were close to the main pool as well. We thought that the pool access rooms situated right on top of the private pool did not look very private after all, you share your outside time with your neighbours and other inhabitants swimming in the pool.
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Beingalive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded March 27, 2014

Dear Beingalive,

Thank you for your review about your recent stay at The Panviman Koh Chang.

Thank you for your kind comments about our rooms and food. Our Executive Chef beamed at the compliments and he passed it on to his staff. We are also in the process of departmental retraining process. We will be training from Standard Operating Procedures to more English lessons to our staffs. Thank you for the note that even though the staff's English is poor, they are always eager to help. Our goal is to always exceed our guests’ expectations. We value your comments and we will take whatever steps we can to correct the problem.

I assure you that we will not turn our back to this useful feedback and this will be our tool to improve our service standards. You will see the improvements on your next visit with us, I promise.

Best Regards,
Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

We know Koh Chang quite well and are really pleased that this time we decided to splash out and pay Panviman prices for our nine day stay. We had a wonderful relaxing holiday. The staff were attentive and very helpful from the moment of our arrival until we left nine days later. They noticed that my husband had difficulty in walking and upgraded us to a room closer to the beach and restaurant. The resort was obviously built some years ago but it is beautifully maintained and set in lovely gardens with many of the species plants named with their botanical names as well as common names. The resort is right on a lovely long white sandy beach that shelves gently into the ocean. We would both love to return before too long.

Room Tip: We loved our room overlooking the pool
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SallyandJeremy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded March 14, 2014

Dear SallyandJeremy,

Thank you for your review about your recent stay at The Panviman, Koh Chang!

First of all, please let me take this opportunity to thank you for sharing your wonderful experience with our resort. We are delighted to hear that you have enjoyed your holiday and had a great time with us. I am glad we were able to accommodate all of your needs.

Again, we thank you for your positive feedback. Our goal is to always exceed our guests’ expectations and we value your comment, we will do more than our best to maintain and keep improving all parts of our services.

Best Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

I have been to Koh Chang many times, so i decided to come back for 4 days and spent some time at the Panviman.

I booked the de luxe pool access Option, in hope of some privacy and quiteness for the little time i had.

When I arrived after a long drive from BKK i had to wait, the room seemed not be ready. They also told me I have to give them 3000 Bath in cash as a deposit, to make sure all expenses are covered. So much for starting a trusting relationship....

The room then finaly was ready.

High prices generate high expectations. However this hotel never is worth the 200US a night. Hardly anyone speaks english, the service is mediocre. Once I Ordered Dinner with roomservice, which was difficult enough due to the language barrier. However the leftovers and plates stayed in my room for the next 2 days, nobody picked it up.

The Bathroom looks nice, but its dirty. Spiderwebs under the roof, the bathtube full of stains, the area which is covered with white little rocks is full of hair and toilette paper yuck.

There was no night i was able to sleep without earplugs, last night some chinese guy rented the room right beside me together with 3 girls. There was party all night long, laughter shouting, jumping into the pool right in front of my veranda.

I tried to get the attention of the receiption, no success.

The garden is well kept, and the beach is nice, however I am not to come back.

  • Stayed: March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Riticulus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded March 2, 2014

Dear Riticulous,

Thank you very much for taking the time and writing about your stay with the Panviman Koh Chang.

I am sorry to hear that we were not able to fulfill all of your expectations during your stay. It is quite surprising to hear about the cleanliness of our rooms, but I will bring it up at our head department meeting to ensure high quality of cleaning standards always. It is also a first to hear about noise complaints because our security patrol the ground 24 hours. Any guests making loud noises that would disturb the other guests are asked to kindly stop.

Again, I am sincerely sorry you did not experience the wonderful time other guests have written about. We'd love the chance to welcome your return and meet all of your vacationing needs next time.

Thank you once again for your review!

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

I was impressed when staying at this hotel. Groomed employees greeted with a friendly smile.
Delicious food and a spa for a relaxing massage. Staff were great
The beach was beautiful, but unfortunately the second day of relaxation faced with climate change are around rain fell, but it is worth staying there. I really can not go wrong Need to try it to know it.

  • Stayed: February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SupaponJeerachotrhik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded February 23, 2014

Dear SupaponJ,

Thank you very much for taking the time and writing about your stay with the Panviman Koh Chang.

We are delighted that you had a great time with us. I am happy to read that you appreciated the friendliness and helpfulness of our staffs. During this season in Koh Chang, we can expect a 95% sunshine throughout the month. I'm sorry that one of your days was part of the 5% rain ;(

Our goals is to be our guests' extended family and home away from home. I sure will pass on your appreciations to our hard working staffs. We are glad to be a part of your wonderful vacation.


Best Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews