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All reviewsthe main roadprivate pool accessthai stylethe free shuttle busplenty of sun loungerspool roommain poolrooms are largehigh tideour honeymoonbeach fronttrat airportlong weekendoverlooking the seanice bathroombeach towelsgreat beach
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Reviewed February 21, 2014

I was impressed when staying at this hotel. Groomed employees greeted with a friendly smile.
Delicious food and a spa for a relaxing massage. Staff were great
The beach was beautiful, but unfortunately the second day of relaxation faced with climate change are around rain fell, but it is worth staying there. I really can not go wrong Need to try it to know it.

  • Stayed: February 2014, traveled solo
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2  Thank SupaponJeerachotrhik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded February 23, 2014

Dear SupaponJ,

Thank you very much for taking the time and writing about your stay with the Panviman Koh Chang.

We are delighted that you had a great time with us. I am happy to read that you appreciated the friendliness and helpfulness of our staffs. During this season in Koh Chang, we can expect a 95% sunshine throughout the month. I'm sorry that one of your days was part of the 5% rain ;(

Our goals is to be our guests' extended family and home away from home. I sure will pass on your appreciations to our hard working staffs. We are glad to be a part of your wonderful vacation.


Best Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

I have had a number of opportunities to reside at several resorts in Koh Chang, yet I perceive Panviman Kohchang to be the place that stands out from the rest with it's remarkably well-rounded in every aspects. Definitely worthwhile visiting and absolutely recommend for both local and foreigners.

  • Stayed: February 2014
    • Value
    • Location
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1  Thank Tam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded February 19, 2014

Dear Tam H,

Greetings from The Panviman Resort Koh Chang!

First of all, thank you for your recent review about our resort. I personally would like to thank you on behalf of the management and staff for your support and being our not only guest but a family. We are glad that our property and staff were able to make you completely relax on your holidays.

We appreciate your lovely review from your previous stay and we hope that you will have even more memorable experience on your next visit. I wish you safe travels and we all look forward to welcoming back very soon.

Best and Personal Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

We were a party of 8 staying in a Pool Access Villa for 2 nights and felt it was not enough. The staff could not do enough to make sure that we were taken care of and were well entertained. We only ate at the resort throughout the trip. While I may agree with some posters that food option was limited, the quality, on the other hand, was excellent. Breakfast, especially western options could also be improved though the Thai dishes were tasty. We were in Thailand after all.

Drinks were very affordable and well prepared. The 2nd night we asked staffs to set a table on the balcony on Rocky Bar side to watch the sunset during cocktail hour. They did it so beautifully and it was as if we had a rock star private party. A must-try experience. Music could be improved to elevate overall experiences though we brought our own gadgets.

The pool there is amazing. The garden is lush and well kept; a true tropical atmosphere. The exterior of the room is amazing and feel like you are in a true traditional Thai house. My friends tried Spa and they all loved it. I couldn't wait to go back again! Thank you Panviman team for such a graceful service and wonderful experiences.

  • Stayed: October 2013, traveled with friends
    • Value
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1  Thank torsak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded February 11, 2014

Dear Torsak,

Thank you for your review about your recent stay at The Panviman Resort, Koh Chang!

We are delighted to hear that you have enjoyed your holiday and had a great time with us. We thank you for your positive feedback. Our goal is to always exceed our guests’ expectations and we value your comment, we will do more than our best to maintain and keep improving all parts of our services. Thank you for spending your holidays with us.

Have a safe traveling and we look forward to welcoming you back soon again.

Best Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

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Reviewed January 19, 2014

Dear GM, you need to either get rid of those trainees and staff at the Rocky Bar or urgently provide them any customer service training. Everyday if they are not sitting behind the bar or under the shade doing nothing, they will talking to each other so loud that you can't relax or just read a book at the poolside.The service at the Rocky bar can not be worst. Onetime I saw the staff member smoke a cigarette just behind the bar and the supervisor said nothing. They should spend their time when there is no customers collecting trashes on the beach in front of the resort or do some cleaning around the pool. Beside this I like your resort and I must say that the staff at the breakfast time were great and very caring. Housekeeping is average. I felt that everywhere on Koh Chang felt a real Thai hospitality. Either lack of training or too many foreign workers from Cambodia or both. Please invest more on your staff providing them training classes. This will lead to more regular customers and more revenue for your resort in high and low seasons. Your resort has big potential to become number one on Koh Chang.

Stayed: January 2014, traveled as a couple
Thank paradaCologne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded January 19, 2014

Dear paradacologne,

Thank you very much for taking the time and writing about your stay with the Panviman Koh Chang.

I understand the frustration of not being served satisfactory. During the peak season in Koh Chang, all hotels are in desperate of staff. We did not have much time to prepare them for English training, just the service training. That's why we positioned most of the seasoned staff during breakfast time because they can take care of all of our guests. Never the less, I will bring this issue up at the management meeting and find a way to improve this matter immediately.

We'd love the chance to welcome your return and meet all of your vacationing needs next time.

Thank you once again for your review!

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014 via mobile

By far the most amazing experience you will have in Thailand . The setting the food and the staff will make this the most memorable time of your life! My wife and I had the time of our lives, we were made to feel so special always greeted with smiles. The staff here cannot do enough for you. Everyone speaks excellent English so there's no communication problems.the food is fantastic we recommend the seafood platter, and BBQ. We have never felt so relaxed and cared for. Thank you to all the wonderful staff at Panviman. Until next year, Mike & Sawinee ;)

Stayed: January 2014, traveled as a couple
Thank Cappobianco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded January 12, 2014

Dear Cappobianco,

Greetings from The Panviman Resort Koh Chang!

First of all, thank you for your recent review about our resort. I personally would like to thank you on behalf of the management and staff for your support and being our not only guest but a family. We are glad that our property and staff were able to make you completely relax on your holidays.

We appreciate your lovely review from your previous stay and we hope that you will have even more memorable experience on your next visit. I wish you safe travels and we all look forward to welcoming back very soon.

Best and Personal Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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