We have stayed here in the last week of October. The surroundings are beautiful! It is inspired by Thai temple architecture and set up like a little village. Room is up to standard, what you can expect of these prices. However, the staff attitude has been a very negative experience, with the exception of the reception staff. For instance, when trying to make a booking for massage, all the girl could say was that it was fully booked. No alternative, no helpful advice at all. While laying at the pool, about three pool staff was busy making the tables for dinner. Nobody looked after the guests. As we wanted to have a drink, we could not attract the attention. Therefore we walked away from the swimming pool to the restaurant. In the restaurant we asked how we could order a drink. The restaurant waiter went to one of the pool staff and asked at least three times if they could take our order. After all..it took 45 minutes until we got our drink. I do not know what is the personnel atmosphere here, but no customer orientation, hardly a smile...OH..and there are many tiles missing, broken or loose in the swimming pool. The loose tiles have been piled up by people, but obviously the staff does not care. Not meeting the standard you would expect for a Panviman hotel. Note: it has a very, very small beach and it is located rather far from the main road and therefore you need your transport.
- Official Description (provided by the hotel):
- SANTHIYA TREE KOH CHANG RESORT (Formerly Panviman Koh Chang Resort) We are in the process of rebranding Panviman Koh Chang Resort, which will be called SANTHIYA TREE KOH CHANG RESORT effective immediately. We look forward to welcoming you to our new Santhiya destination soon! Santhiya Tree Koh Chang Resort is located at Koh Chang, the second largest island in Thailand, only about 300 km east of Bangkok. Santhiya Tree Koh Chang Resort is a traditional Thai retreat majestically set on the stretching fine sandy beach at Klong Prao. Klong Prao beach is not only tranquil but also idyllic for swimming. Not to mention it is one of the most spectacular spot to enjoy the view of sunset. Santhiya Tree Koh Chang Resort nestled at Klong Prao beach, a tranquil part of the island and idyllic for swimming, offering a unique blend of serenity and relaxation within a traditional Thai architectural setting. Great value for money and a unique experience of traditional Thai hospitality. All of the resort’s 50 deluxe rooms are majestically set in a tropical lush garden; it reflects the mood of pure comfort. All rooms feature private spacious terraces, and beautiful back-to-nature style bathrooms. ... more less
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- Also Known As:
- Panviman Resort Koh Chang Hotel Koh Chang
- Panviman Hotel Koh Chang
- Panviman Koh Chang