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“hideous eyesore”

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Santhiya Tree Koh Chang Resort
Ranked #2 of 73 Hotels in Ko Chang
Certificate of Excellence
Reviewed February 10, 2008

this 3 star hotel is located on a nice stretch of beach. the architecture is hideous, mock thai palace, really ugly and out of place on a lovely beach. service is ok for a 3 star hotel, certainly not 5 star as mentioned in a previous review.
i cant remember staying at a more hideously ugly theme park like hotel anywhere in the world.

  • Stayed: January 2008
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1  Thank Pauldublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded June 30, 2014

Greetings from the Panviman Koh Chang!

Thank you very much for taking the time and writing about your stay with the Panviman Koh Chang.

I am sorry to hear that we were not able to fulfill all of your expectations during your stay. I am sincerely sorry you did not experience the wonderful time other guests have written about. We'd love the chance to welcome your return and meet all of your vacationing needs next time.

Thank you once again for your review!

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

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313 - 319 of 670 reviews

Reviewed October 27, 2007

Booking through hotel site – Had some problems with the booking, but it was eventually sorted out.
Reception – Very unimpressive, but the staff and reception very friendly.
Room – The rooms are very spacious and nice. If you need to fit a 3rd bed in there, you should not feel cramped. The veranda’s are great, but should have had a fan. Full complement of amenities
Bathrooms - Nice and interesting. Large bathtubs with a waterfall. We never tried it – looks like it could take a while to fill.
Swimming pool – Very theme-parkish. Probably great entertainement for kids.
Staff – Friendly and helpful
Accessability to restaurants and shopping – A few nice restaurants accessible from the beach. Forget about trying to walk to the main road. As often stated, it is quite a distance from the main road on a bad, dark road. So shopping is not an option unless you have transport. However, the hotel lays on a free minibus service to White Sands twice a day.
Beach - nice enough.
Breakfast – Not up to standard for a hotel of this class.
Prices - we found the price of food and beverage in the hotel quite high. Much better value right next to the hotel. The hotel guests seemed to leave the hotel en masse at sunset to go eat/drink at the smaller places on the beach.
Business services – Limited
General – Certainly not a hotel that you will leave with great memories, but also not with bad memories.

  • Stayed: October 2007, traveled as a couple
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1  Thank TomYum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded June 30, 2014

Greetings from the Panviman Koh Chang!

Thank you very much for taking the time and writing about your stay with the Panviman Koh Chang.

I am sorry to hear that we were not able to fulfill all of your expectations during your stay. I am sincerely sorry you did not experience the wonderful time other guests have written about. We'd love the chance to welcome your return and meet all of your vacationing needs next time.

Thank you once again for your review!

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2007

The Panviman resort is beautiful in its setting. The pool area is paradise (I'm not a pool person really). The rooms (we had a deluxe cottage) are very special. Huge baths - we moved rooms to one where the bath was on the balcony above our hut - so it was possible to have a bath listening to the sound of the ocean. Was amazing, even if the bath did take an hour to run. It was worth it.

There are lots of little things wrong with this place however. It really needs new management to shake things up a bit. It's just too boring. It's a gated complex but nothing happens inside. They have a restaurant on the beach (Stoney Beach Restaurant) where a band (Duo Band - yes there are two!) play really cheesy numbers. They seem to be the hotels crown jewels. Go figure. Breakfast is OK - there are no fresh juices which I find unacceptable for a five star resort, especially with fruit falling from the trees all around you. The restaurant by the pool is the same. They need to rip off the table cloths, turn on some chill music and get the staff to remove the pokers. It breathes uncomfortable. The prawns are really awful too - mush.

There are lots of cool little places in the village - in particular a little hut run by a German dude called David. Does amazing Thai food. There is also a place opposite it that does non MSG food, run by a couple. Also excellent.

All that said, it's a beautiful resort. The road to get there IS as bad as everyone says. I have never been on a worse road in my life. After about the 6th time doing the run (that lasts 35 minutes), you don't want to do it anymore.

If you want a place to completely chill, you don't care about the atmosphere so much. Go here. They also do really annoying things like make you pay 60 baht for a broken glass. 5 Star resorts don't do this type of thing. I also complained about a massage I got - instead of immediately taking my word for it, I had to talk to 3-4 people before anything happened, and at that stage, I was getting very pissed off. They just don't the 'service' thing very well. I'm sure that will change.

All in all, a nice place to stay, but stuffy, and lots to learn when charging that sort of money.

  • Stayed: December 2006, traveled as a couple
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5  Thank garvangallagher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded June 30, 2014

Greetings from the Panviman Koh Chang!

Thank you for your review about your recent stay at The Panviman, Koh Chang.

First of all, please let me take this opportunity to thank you for sharing your wonderful experience with our resort. We are delighted to hear that you have enjoyed your holiday and had a great time with us. I am glad we were able to accommodate all of your needs. Thank you for your positive feedback. Our goal is to always exceed our guests’ expectations and we value your comment.

We are looking forward to welcoming you back to paradise again soon!

Best Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2007

We stayed at the Panviman for 11 nights in January and it was a truly wonderful experience. The rooms are spacious, spotless and beautifully decorated. The bathroom is just amazing with a mini waterfall in the bathtub.

The staff are very friendly and will go out of their way to help you.

The surroundings are beautiful and we found that this part of Klong Prao beach is by far the nicest. We walked along to where the Tropicana and the Amari are and we were not too impressed with that end.

The beach at the Panviman is really lovely with no stones and just soft sand under your feet when you go for a swim in the sea.
It is also a lovely location to watch the sunset.

The restaurant was just ok but of course you dont have to eat here. There are are couple of nice places along the beach if you leave the hotel at the beach side and turn left. It is quite difficult to leave the hotel at the road end as there is a long dirt track up to the main road however if you want to go for a night out they will taxi you there and offer you a lift back or you can catch a local taxi back so its really no problem.

Overall I would give the Panviman 10 out of 10 for quality, cleanliness and as far as luxury goes it is probably one of the best on Koh Chang.

  • Stayed: January 2007
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6  Thank Ajall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded June 30, 2014

Greetings from the Panviman Koh Chang!

Thank you for your review about your recent stay at The Panviman, Koh Chang.

First of all, please let me take this opportunity to thank you for sharing your wonderful experience with our resort. We are delighted to hear that you have enjoyed your holiday and had a great time with us. I am glad we were able to accommodate all of your needs. Thank you for your positive feedback. Our goal is to always exceed our guests’ expectations and we value your comment.

We are looking forward to welcoming you back to paradise again soon!

Best Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2006

Very clean resourt, rooms are big, bath and showers have to be seen , large veranda so if its raining as it did with us, just sit outside and read under cover rather than round the pool. Food at breakfast is OK but for anything else eat out, we found several better and cheaper places around. Staff are very helpful and friendly.

If you want peace and quiet this is a great place to chill out ( we went in July so none of the Backpackers huts nearby were occupied). Note it is a 10 -15 walk down a dark unlit track to get out of the place, but there are several places down the beach. The guy who runs the Barracuda next door is very friendly, as it was July and nobody around he was closed, but he found me a cold beer, and we tried to but the world to right.

  • Stayed: July 2006, traveled with family
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1  Thank ingies-dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM Paul K, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded June 30, 2014

Greetings from the Panviman Koh Chang!

Thank you for your review about your recent stay at The Panviman, Koh Chang.

First of all, please let me take this opportunity to thank you for sharing your wonderful experience with our resort. We are delighted to hear that you have enjoyed your holiday and had a great time with us. I am glad we were able to accommodate all of your needs. Thank you for your positive feedback. Our goal is to always exceed our guests’ expectations and we value your comment.

We are looking forward to welcoming you back to paradise again soon!

Best Regards,

Paul Porada Srisuwanporn
Panviman Koh Chang
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed yesterday via mobile
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Stayed: September 2017, traveled as a couple
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
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Reviewed 3 days ago via mobile
Google Translation

Stayed: September 2017, traveled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thamanoon B, General Manager at Santhiya Tree Koh Chang Resort, responded to this reviewResponded 2 days ago

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Additional Information about Santhiya Tree Koh Chang Resort

Address: 8 /15 Moo 4 | Khlong Prao Beach, Ko Chang 23170, Thailand (Formerly Panviman Koh Chang Resort)
Location: Thailand > Trat Province > Ko Chang
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Ko Chang
#2 Luxury Hotel in Ko Chang
#2 On the Beach Hotel in Ko Chang
#2 Spa Hotel in Ko Chang
Price Range: $58 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santhiya Tree Koh Chang Resort 4*
Number of rooms: 50
Official Description (provided by the hotel):
SANTHIYA TREE KOH CHANG RESORT (Formerly Panviman Koh Chang Resort) We are in the process of rebranding Panviman Koh Chang Resort, which will be called SANTHIYA TREE KOH CHANG RESORT effective immediately. We look forward to welcoming you to our new Santhiya destination soon! Santhiya Tree Koh Chang Resort is located at Koh Chang, the second largest island in Thailand, only about 300 km east of Bangkok. Santhiya Tree Koh Chang Resort is a traditional Thai retreat majestically set on the stretching fine sandy beach at Klong Prao. Klong Prao beach is not only tranquil but also idyllic for swimming. Not to mention it is one of the most spectacular spot to enjoy the view of sunset. Santhiya Tree Koh Chang Resort nestled at Klong Prao beach, a tranquil part of the island and idyllic for swimming, offering a unique blend of serenity and relaxation within a traditional Thai architectural setting. Great value for money and a unique experience of traditional Thai hospitality. All of the resort’s 50 deluxe rooms are majestically set in a tropical lush garden; it reflects the mood of pure comfort. All rooms feature private spacious terraces, and beautiful back-to-nature style bathrooms. ... more   less 
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Also Known As:
Panviman Resort Koh Chang Hotel Koh Chang
Panviman Hotel Koh Chang
Panviman Koh Chang

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