This is our second year holidaying on Koh Chang at this hotel. We have researched widely and this hotel is our hotel of choice.Staff are friendly and respectful, room is clean, service is good. Beach is the best on the Island and not very busy really compared to the beaches in Australia and Phuket.There is no hassling of tourists on the Main Street that I witnessed unlike Patong.
Towels in the superior beach view villas are very worn with thread hanging off them and the green beach towels have seen better days as well.
The BEACHCHAIRS!!!!! Probably best to get rid of them all together or buy a lot more of them. Guests place them beside their own cabins and bring them out for a few hours a day. If you touch them you are risking an international incident. Also there are not enough chairs to sit on the balcony of the unit as only a few units seem to have them. I would be happy to pay for hire of a beach chair if necessary. Minor issues but they will need addressing sooner rather than later.More