The Grand Cabana is by far the worse hotel we have ever visited anywhere in Thailand. We had one of only two rooms with seaview and had booked to stay for six nights. There was no hot water tap in the bathroom wash basin, only cold water. When we complained they said that the whole hotel was the same without hot water. No telephone in room and old tatty furniture. Worse of all was when we went to go to bed and pulled open the bed linen; it was filthy, disgusting. The sheets were stained with horrible marks. We stayed the night but early hours of the morning the mains power supply failed in most of the resort but whereas other hotels had back-up generators the Cabana's didn't work and so there was no hot breakfast or water or lights. We packed our cases and checked out but, the Cabana had the cheek to charge us 30% penalty for cancelling the next five nights even though they failed in their obligation to provide a suitable standard, clean hotel room. It was worth the penalty to get out of the place. We then went to the wonderful KC Grande Resort for the remaining five nights.
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- Also Known As:
- Grand Cabana Hotel