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“Full of Disappointments”

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Koh Chang Cliff Beach Resort
Ranked #37 of 73 Hotels in Ko Chang
Reviewed February 10, 2012

It's just a shame I didn't have Sirrona's review - "Breakfast with Vladamir and Friends" to read before I booked to stay here. Read it and bear it in mind...heavily!

Kudos to the person hired to photograph this place, a rather deceptive job. Except that the infinity pool is shabbily built and when we were there a step of the wooden walkway had rotted and fallen through. Apart from the downsides of loud speedo wearing Russians everywhere (and their topless women - no, that's seriously NOT an upside!) there was a positive. But first I'll continue with what made me and my girlfriend so disillusioned.

The Christmas Eve Galadinner for which we were obliged to pay a mere $60 each was extremely amateurish and entertaining only ironically. The buffet food was either cold or tasteless or both (drinks not included...remember $60!!!). The breakfast was very bad but lunch, although pricey, was better IF you got what you ordered. Which brings me to the next problem - the staff.

When you're paying so much you expect smart looking, professional, English speaking staff, after all the money's got to go somewhere. The staff's uniform (optional) was a shabby pink polo shirt with whatever hat each boy had - ranging from cowboy to gangster baseball cap. I don't begrudge them personally because although their English was useless they did try. They were just not the people needed to run such a self-proclaimed luxury beach resort.

If you do decide to stay, you won't have any chance to change your mind. Payment in full is taken prior to stay with absolutely no chance of a refund or any recompense on arrival, with the excuse that they are a "small boutique hotel" - they're not a small boutique hotel.

HOWEVER - the positive - our room was AMAZING! I'm not joking, thankfully. We paid the extra for a "Cliffview Deluxe" having seen the comments about the less expensive rooms. The bed in the middle of the well designed/decorated room was huge and comfortable with sheets changed daily. We had our own small infinity pool looking over the jungle behind and a large, decent shower. Also, the view from up at the big infinity pool is lovely for sunset.

Consequently we spent as much time in our room as possible and ended up going to and staying at the fantastic, very professionally run, Amari Emerald Cove. If I were you I'd do the same from the start.

Room Tip: Cliffview Deluxe - if you'd rather not pay the extra then don't go.
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  • Stayed: December 2011, traveled as a couple
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6  Thank AMurphy13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 - 57 of 158 reviews

Reviewed January 19, 2012

I recommend this resort if you want a relaxing get away with lazy days on the beach and have no adversion to russian guests since they vere most frequent.

Beach with sunbeds included in hotel cost, not the best beach on the island but still good. Nice massage place close to the beach but stilla bit secluded.
The infinity pool is ok but would be better with a staffed bar so you could ha a drink and whatch the sunset. Didn´t spend much time there, prefer the ocean. I recommend renting one of the hotels speed boats for a private snorkling trip, amazing and not too expensive.

The only draw back is the area around Kai Bay Beach which has no or very few beach restaurants/bars, most restaurants are up by the main road which is not as nice and relaxed as the resort itself.

  • Stayed: January 2012, traveled as a couple
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1  Thank Cecpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2012

Cliff is a friendly and well located hotell at Kai Bae bech Koh Chang. It is a hotel with several rooms styles, from the most basic rooms to the more spectaulare Thai Villas. But Cliff is over priced. Its not worth between 4000 - 11 000 bth for this standard.

  • Stayed: December 2011, traveled with family
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3  Thank tottelisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

A lovely yet inauspicious resort, with its own clean small beach, very safe for swimmimg and rafting.
Hammocks between the palm trees...service on the beach...a lovely laze a lovely break ...good for couples and families.
perfect for the price.

Room Tip: The rooms are all good, they have some up on the cliff where the view is lovely and a brand new pool...
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  • Stayed: February 2011, traveled as a couple
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Thank petethepistol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2011

We were booked into the Koh Chang Cliff Beach Resort in the Superior seaview room. When we arrived we were shown to our room and were very disappointed. It was tatty and basic for a Superior and considering the price! We then asked to see other rooms.... The secret here is that the resort is actually two parts...An old and decrepid bit at sealevel and the newer more swanky part up on the cliff. It is worth the walk up the steps and YES we did have to pay even more but these rooms were FAB with own pool etc. Total cost was over £100 (>5500Bart) per night!
The staff were polite and helpful but I kept getting the feeling we had paid over the odds.
The Wireless internet is NOT free and very pricey too!

  • Stayed: February 2011, traveled as a couple
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6  Thank MF2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2011

If you can afford the room with private terrace over looking the ocean - go for it! It's a little bit more expensive but really worth it when you sit a bit high up on the cliff watching the sunset.
Nice staff, good food (though you can find less expensive dito on the beach)
Nice beach with other bars and restaurants, lovely rooms...We've been around Kho changs many beaches and we think this is the best location, so far.

  • Stayed: February 2011, traveled as a couple
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2  Thank Paulipuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2010

Stayed in cliff view deluxe room, most amazing view of the sea, however the rooms are a bit shabby and dont warrant the high prices.
The breakfast is okay and food in the restaurant good. The beach is rocky and not private.
However the POOL is the most amazing infinity pool ever...it made up for the poor condition of the rooms.
Air Con! In our room they had an in-room air conditioner, which froze over during the night and stopped working...really annoying.
be prepared for some uphill walking too as you have to work to get to the views and not the warmest reception.
All considered it is a great little resort, but the rooms could use some improvement to justify the price.

  • Stayed: February 2010, traveled as a couple
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2  Thank Sun_Mann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Koh Chang Cliff Beach Resort

Address: 38/4 Baan Klongphrao, Tambol Koh Chang, King-Amphur Koh Chang, Ko Chang 23170, Thailand
Location: Thailand > Trat Province > Ko Chang
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#24 Top resorts Hotel in Ko Chang
#26 On the Beach Hotel in Ko Chang
Price Range: $32 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Koh Chang Cliff Beach Resort 3.5*
Number of rooms: 55
Official Description (provided by the hotel):
Cliff face, private beach and tropical greenery surrounds this tranquil and homey 3* resort. There are 2 pools, and the cliff-top infinity pool hosts an amazing sunset view point! Several room types are dotted amongst the trees to suit everyone; from large bungalows on the flat, to a range of private cliff top rooms and villas, perfect for romantic getaway or honeymoon. A glimpse of paradise, this resort is also a home away from home! ... more   less 
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Also Known As:
Koh Chang Cliff Beach Hotel Koh Chang

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