We enjoyed our stay here but would probably not stay here again due to the room.
The hotel charge 5000 baht for a taxi to Bangkok, we booked it ón our own for 4000 baht all inclusive.
We had booked the superior room. The room is huge and it is a nice room. I would not Call this room a 5 star room though. The bathroom is large and nice.
Unfortunately our room had a horrible smell as soon as we turned the aircondition off. Also the pillows etc smelled really bad. We told the reception and the only thing they offered us to do was to spray with an airfresh which the cleaning never brought to our room.
The walls are so thin so you Can hear everyone in the Hall. This hotel has a lot of families with children staying there so there is so much noise in the morning which ment that we could never sleep in.
One day we only got our 2 towels and no towels to dry hands etc. We asked if we could have a towel to dry our hands after washing and was told that they they didn't have any clean ones that day. That is not the best service.
The room was not clean when we got it, ón the table we could see stains from coffee this was never cleaned while we were there.
The gym is small but ok.
The pool area and the beach is very nice and the thai restaurant at the hotel is really good. In the evening the area is beautiful.
- Official Description (provided by the hotel):
- Discover the wild beauty and peaceful setting of Koh Chang, one of Thailand's best-kept island secrets, at The Emerald Cove Koh Chang. This five-star Koh Chang resort on set on secluded Klong Prao Beach offers 165 rooms and suites, all with views of either the sea to the west or the jungle-covered hills to the east. While the soothing modern Thai interiors of the rooms and suites tempt you to relax inside, Koh Chang adventures await just outside your door. ... more less
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- Also Known As:
- Amari Emerald Cove Koh Chang Hotel Koh Chang
- Amari Emerald Cove Hotel