Loved it here, stopped off on our way to Cambodia. You get exactly what you should expect - a basic hut on the beach with no hot water - but it's perfect. The beach is beautiful and the bar is really good, the food isn't great but get a moped and go and visit some of the amazing restaurants close by. Be careful of the cows, we got wasted one night and ended up being chased by them, the entrance to my hut was blocked by one looking really scary for about 20 mins at midnight - but all part of the memories.
Such a sociable place, we met loads of people here. Some of the staff were really helpful and friendly but I do agree that some of them are moody and rude, but it didn't exactly affect our stay and saying that, our power went out and the guy came to fix it straight away. They provide mosquito nets which are definitely needed.