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71 - 76 of 176 reviews
Reviewed September 24, 2012

Terrible experience! Stayed there for 2 nights with my girlfriend on 2nd & 3rd of September, 2012. Experienced jumping spiders in our bed, bugs inside the room, cleaners entering the room when do not disturb sign in English and in Thai was on the door and barking stray dogs in the middle of the night by the pool side & to top of our terrible experience at Mac Resort, the cleaner was caught red handed on CCTV stealing $700aud of our money and denied the theft. General manger was not very helpful except wasted our time by taking us to a police box who was unable to document a police report and then had the audacity to investigate further by inspecting our new accommodation. As an unhappy customer I would not recommend this hotel to anyone who is visiting Koh Chang.

Date of stay: September 2012
  • Trip type: Traveled as a couple
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10  Thank Idil K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2012

It is our third visit to the resort. It has great location on the water front of the main white sand
beach. In off-season it is quiet and not full. Front desk is helpful while the other part of the hotel
staff are not fluent in English (and even in Thai). Room are clean and comfortable. Restaurant
is ok - while we been there the pizza oven was not working - local food and seafood is good.
The pool is not big but do have place for small kids. They need to re-work the pool area as
pool shower is broken, water need to re-cycle etc.
Good value for money.

Room tip: The cheap rooms are in the back of the hotel face the street and can be noisy. Best value is the Grand VIP which have big windows face the sea and jacuzzi
Date of stay: July 2012
  • Trip type: Traveled with family
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2  Thank DGSmanila
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2012

i stayed here recently and was so disappointed with all aspects of this resort, first i will mention staff where not very interested in making myself and friend welcome seemed to be a chore, secondly site mentions wifi available this is not true no wifi and staff just said oh well must not be good signal more like no signal thats false advertising, 3rd this resort is next to a night club sleeping before 12am is impossible so if you have kids forget it..4th pool area is in need of some attention is not appealing...and lastly the first morning no one was there to attend to us for breakfast which was very average..over all never again...

Date of stay: June 2012
  • Trip type: Traveled with friends
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Thank Alison O
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

We did not stay at this hotel, but ate there one lunchtime on the beach. By that evening four of us were ill with sickness and diarrhoea. We can't be certain, but it seemed like a big coincidence that the four of us who were ill were the four people who had eaten the seafood at the restaurant. There's another review which mentions this, too, from April 2012, so it might be related...

Date of stay: April 2012
Trip type: Traveled with family
3  Thank Dave C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2012

Our room was on the street side of the hotel. Noisy late at night and early in the morning. The room was spartan with a shared shower and toilet area. The pool and beach area is beautiful but the pool and deck area is in need of maintenance. The breakfast is good and the food at the beach restaurant was above average. Other guests who have been returning for several years noted the slow decay that is taking place at this site. Staff were friendly and helpful. For the money we would not return to this site.

Date of stay: February 2012
  • Trip type: Traveled as a couple
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Thank Kevin S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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