We stayed here in July. We had a pool access room which was delightful. Admittedly there was an unpleasant smell in the bathroom. My partner is a plumber so he assisted with fixing the problem. The hotel rewarded us for the helpfull information. The staff were vey good and grateful for helping them fix it. If it wasn't fixed I would not have been happy for the amount of money we paid. This I put down to bad management. It is beyond the control of the staff. They just have to deal with the disgruntal customer. Natasha at the front desk was excellent and helpful. I would definetly recommend to stay here.
- Official Description (provided by the hotel):
- Welcome to your private getaway paradise. The Chill offers truly unique experience and privacy that redefines the definition of modern luxury resorts. From immersing in the tranquility of the beautiful white-sand beach to unwinding at the luxurious Chill Spa, from indulging at the five-star Thai fusion cuisine restaurant to relaxing in the beautiful tropical postmodern accommodations, The Chill is not just a destination for your vacation, it's your private getaway paradise. ... more less
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- Also Known As:
- The Chill Koh Chang Hotel Koh Chang
- Chill Koh Chang Trat