We booked to stay here 10 days ago in a standard room, when we got to the hotel after travelling for almost 2 days we were shown to a cupboard with a shower in it. The room had no windows and stunk of mould, when we refused to stay in the room and showed them a photo of a standard room they are advertising on the internet they said we had to pay a extra £260 for the week. The receptionist was rude and said we either pay more, stay in the box room or find somewhere else, so we did for half the price just up the road.
The hotel did look lovely with a nice pool and terrace on the beach. But be careful what you book.
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- Also Known As:
- Koh Chang Lagoon Hotel Koh Chang