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“Lovely restoration but lacklustre hotel”

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Aureum Resort at Governor's House
Durham, United Kingdom
Level Contributor
194 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Lovely restoration but lacklustre hotel”
Reviewed March 18, 2013

We found the restoration of the main building to be really very special although the indoor pool looked as if it needed a clean. We had a bungalow in the grounds which was very spacious although the internal step up to sleeping area and down to bathroom could catch out the unwary. But some work was being done near to reception and there was lots of banging and noise of electrical tools. We enquired at reception when this would be finished and were told 7pm - at 9pm when it was still happening I had to complain to reception which did stop it. As the resort seemed very empty we couldn't understand why we hadn't been put further away?

The staff were very friendly but at dinner there were only two other couples eating and we just felt the place was coasting backwards. It needs an international on site manager with experience of working elsewhere to give the whole place a shake and inject some vibrancy.

There were a number of people at breakfast but the choice was very limited and looking around it seemed as if the main client group was Myanmar citizens with money.

As our luggage was carried out of the door staff were heading in to strip the bed etc!

I would seriously consider if this meets your needs.

Room Tip: Not near reception
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  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank Castleman073
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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95 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (19)
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London
Level Contributor
86 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 17, 2013 via mobile

The bungalow I stayed in was very pleasant, but this hotel is quite a long way away from the botanic gardens, so if you are coming here to see the gardens there are better options to choose from which are much nearer. Also the swimming pools on the site are reserved for guests of the main residence, not guests in the bungalows, which is a real pity. Staff are very friendly and helpful. Food OK but not many diners in the evening.

Stayed February 2013, traveled solo
Helpful?
1 Thank MargaretJonesLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 4, 2013

Whilst staying at the hotel Pyin Oo Lwin we visited the Aureum for lunch and brunch. This was based on an excellent experience at the Aureum Bagan. The food was reasonably good on the two occasions that we visited - on each we were the only diners! The wine was also maderised on both occasions, though if you imagine it's port rather than wine it's perfectly drinkable! Whilst the main house was 'locked away' the bungalows looked good value at US$ 75 versus the US$ 125 asked for at our hotel nearby. Would be tempted to stay here on our next visit. It's also only a 10 minute walk into town.

  • Stayed March 2013, traveled as a couple
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Helpful?
2 Thank Sofarsogood2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
264 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed February 24, 2013

We were given a large bungalow with plenty of potential and a good bathroom. The hotel seemed fairly empty and although our accommodation had all the inclusions we needed, it lacked character. We stayed only one night, so hard to judge. We had an O.K. dinner in the near empty restaurant and the hotel kindly packed us a very acceptable picnic breakfast for our early morning start.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Reconnoiterer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorks
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 19, 2013

The hotel is well situated in nice grounds. Our room was large and very stylish. As we were there for only one night,we did not have time to appreciated the comfortable looking seating area. We did find the room cold and the high single beds were very hard. The beds were on a raised platform so getting to the bathroom involved two steep steps. Not easy in the night! The bathroom was quite luxuriously appointed but the smelliest bathroom we experienced out of 6 hotels in Burma.
It was also hard to find appropriate electric sockets for the kettle and other equipment.
The dinner and breakfast was average but drinks were expensive.
The Botanical gardens are beautiful and if we had had the time, we could easily have spent a whole day there. We didn't like the caves with all the Buddhas.

  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
2 Thank Geo47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Level Contributor
139 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed February 15, 2013 via mobile

Rooms are very nice and very peaceful resort

The town isn't too far but down an unlit main road and with kids felt a bit dodgy. Despite seeming to have twice the number of staff to guests " the guy who drives the bus " had gone home so walking was the only option

Ate there once and only once. The staff try their best but you felt a bit crowded and our steaks were stone cold!

Myanmar is still learning about tourism so need to consider this. Pyin and Aureaum are nice but 1 or 2 days is plenty then things start to get a little boring

  • Stayed December 2012
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Macattack76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 2, 2013

Huge rooms, hard bed, rather soul-less and I suspect many guests were relatives of the regime(strong links to the Government apparently). Great mohingar at breakfast but didn't dine there. Pyin Oo Lwin is definitely worth a visit, but be wary of the limestone cave with zillions of buddhas........

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeorgiaCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aureum Resort at Governor's House

Property: Aureum Resort at Governor's House
Address: Ward 5 Governor's Hill | Mandalay-Lashio Highway, Pyin Oo Lwin (Maymyo), Myanmar
Location: Myanmar > Mandalay Region > Pyin Oo Lwin (Maymyo)
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #4 of 16 Hotels in Pyin Oo Lwin (Maymyo)
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Aureum Resort at Governor's House 4.5*
Number of rooms: 35
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