There is much to complain about if you want to complain, but the hotel has a superb location on the river. You can walk to the ghats and avoid the crowded town. My feeling is that you are better off in a deluxe tent than in any of the rooms. The plumbing is deficient, there were ants in the bathroom, many ants, the food is mediocre, but the staff are friendly and helpful, and as a foreigner amongst Indian families, I found people friendly and interesting to sit and talk with. Despite my complaints I would happily stay again at this hotel.