First off let me start this review by saying that the staff that I had the pleasure of working with at The Natural Bridge Hotel were very friendly and the view is incredible. This is about all I can say positive about the place.
I travel heavily and most of the time, I can overlook crappy kept rooms, or hotels that are showing their wear; but this one down right scared me. To be honest, I was sorta waiting for Jack Torrence from the Shinning to show up.
We arrived at the Natural Bridge Hotel relatively late but not horribly late (8pm) this was after a long crawl up 81-N after being caught in traffic due to some wack job deciding to kill his wife at Sheetz in Ronake previously in the day. The clerk at the front desk, was wonderfully accomodating. (Very helpful). She informed us of our rates for the rooms, and we decided to take a Patio Room.. (This ran us 94.00 with tax). I figured we were exhausted, and in the middle of nowhere; and we wanted to see the bridge in the am.
We took a chance. The main building was beautiful, and from the outside of the property the "Patio Rooms" looked fine. Also, for the price, I figured it must be okay.
All I can say is Oh My God!!!. We got to our room, and before I even opened the door on my room my neighbors, who apparently were suffering some sort of hearing disorder. were under the idea that everyone wanted to hear the religious station they were watching. I let it go. I figured, it's early it will all settle down. I will get back to them momentarily.
We got in the room. I turned around, no latch to the top lock on the door. I also tried to click the deadbolt. It wasn't moving. Once again, I figured; "Okay, I'm in the middle of nowhere, who's going to bother me". I then proceeded to open the door, the door would not open. I also shook the part of the lock that was on the door...it almost came off. My daughter and my mother were with me, I was concerned for their saftey. I then proceeded to call the front desk to ask if we could be moved to another room or someone could fix the door. The phone rang, and rang, and rang. Apparently, no-one works at the front desk after 8:30p. Eventually, I got the door back open.
The night got better. We decided it was time to watch TV. O heavens. This was a joke. They had a 15inch flat screen in the room. My laptop screen was bigger than it was. Good point, it did get good coverage and you did have a few selections to pick from.
I decided it was then time to head to the bathroom for a shower. The bathroom was big. This was a plus. Till I opened the shower and saw, it was a waterpick hand held shower attached to the top of a shower head. I tired to look for the positive. I was excited to see if I had great water pressure and lots of warm water. I did to my suprise, and then the cord decided to attack me. It seems that there was a hole in the cord.
I laughed it off, thinking I have stayed in worse places, chalk it up. I'm tired I will just try to go to bed.
Time for more fun and games with who I lovingly refered to as Jack & Diane, my neighbors. Apparently, they were smokers. We were told the rooms in the patio section were indeed "non-smoking". I am deathly allergic to cigerette smoke. To the point, it will create asthma attacks and I can smell it 2 blocks away. Well, Jack and Diane believed that the outisde patio section in front of our room was their own personal smoking section of the hotel. Long story short, the night was spent with them slaming their door, beer in hand and smoking cigs; all the while we were trying to sleep. At one point, I even asked them to please stop slamming the doors and move due to the allergy. My pleas were taken like mere burst of smoke they were creating with their cigs. Once again, I attempted to call the front desk and ask for assistance. Once again, the phone rang and rang and rang.
In the morning, I was never so happy to check out of this place. I said something to the staff at the front desk when I left and she informed me that someone is always at the front desk; she has no idea why the phone was never picked up. She also informed me that she would put a note on my account to let the mgr know my stay was less than perfect.
Why I think this place is sorta like a Monet painting? From far away, it's beautiful and regal and even majestic; but up close it's nothing but a bunch of dots.
Please email me email@example.com, if you have questions. I will be more than happy to answer them.
- Official Description (provided by the hotel):
- Stay on-site of The Natural Bridge of Virginia. Visit the monumental National Historic Landmark & discover why photos don't do it justice, nor words describe it, and why the awe-struck Thomas Jefferson bought it. Packages starting at $129 for 2 people, $169 for a family of 4, offer a great value on attractions, overnight accommodation & breakfast. Just 15 minutes from the Blue Ridge Parkway; off I-81, exits 175 & 180. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Hotels.com, Hotwire, TripOnline SA and getaroom.com so you can book your Natural Bridge Historic Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Natural Bridge Hotel And Conference Center
- Natural Bridge Hotel Natural Bridge