We booked two nights at this hotel, planning to bicycle in the area. As weather is always a concern, we checked the Super8 website for their Cancellation Policy -- which said we could cancel up to 6PM "day of" and avoid a fee. We biked the first day, but weather forecast for the next several days was rain; so we called at 4PM to tell them we were cancelling that night and next. The clerk advised me there was a $50 fee for late cancellation -- less than 24 hours' notice. When I challenged that (based on the website info) he said (a) normally, it isn't a policy they had been enforcing, but the new manager was doing so, and (b) they were Independently-owned and their policy was 24 hours notice -- they couldn't be "responsible" for what Super8 posted on their website!
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- Also Known As:
- Super 8 Mount Jackson Hotel Mount Jackson
- Super Eight Mount Jackson
- Mount Jackson Super 8
- Mount Jackson Super Eight