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“The wine is good”

CrossKeys Vineyards
Certificate of Excellence
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Attraction details
Owner description: CrossKeys Vineyards is a beautiful 125 acre estate with 35 acres of vineyards. This small batch, family run winery currently produces around 8,000 cases of 12 different wines per year that are estate grown, produced, and bottled. With the first vines planted in 2001 and our first harvest in 2006, the winery opened its doors in May of 2008. In late 2012, the CrossKeys Bistro, our onsite restaurant, was established. In addition CrossKeys hosts many events, both public and private, and of course lots of weddings.
Reviewed May 6, 2013

The wine is very good and the scenery is beautiful. We were there on a rainy day but the patio looked like it would have been great. We used a Groupon and I would recommend agaiinst this. The cheese plate for two, two sovenier wine glasses and the 10 minute tour is not worth $30.00. We made a reservation for the noon tour a week in advance. We arrived at 12:05 and were told immediately that we were "too late". There was no tour in progress at the time. We stood our ground and they regrouped and came up with the tour guide although they could not find evidence of our reservation. They behaved like our presence was a total surprise. Puzzling, since we were the only people there for a tour.

Thank Georgianna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys V, Public Relations Manager at CrossKeys Vineyards, responded to this reviewResponded May 8, 2013

We are very sorry to hear about your Groupon experience. Under no circumstances should your tour only have been 10 minutes long. We are very focused on creating the best experience for our guests. If you don't mind, could you provide me with some information as too when you came so we can figure out and fix the problem. We are very glad you enjoyed our wines and hope that you will come back on a sunny day to give our patio a chance. Thank you!

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169 - 173 of 199 reviews

Reviewed April 8, 2013

Great wines to taste. Tastings are very inexpensive. Purchased 2 bottles while there. You can also tour the facility as well if you would like. We only did a tasting.

Thank tracim28787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys V, Guest Relations Manager at CrossKeys Vineyards, responded to this reviewResponded April 9, 2013

Thank you so much for your kind comments. We always appreciate feedback. We hope that you come visit us again soon. Please let us know if there is anything we can do for you. Thank you!

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Reviewed April 7, 2013

We came to the winery to celebrate a friends birthday. This would have been her first time to a wine tasting at a winery. We were very disappointed with our visit. When we arrived we were not greeted by a staff member due to the fact that we could not find a staff member. The atmosphere felt more like a bar than a wine tasting. While we did not taste the wines we did observe wine being poured without any kind of explanation about the wines. Regrettably we had to leave the winery without tasting.

Thank ajones4504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrossKeys V, Guest Relations Manager at CrossKeys Vineyards, responded to this reviewResponded April 9, 2013

We are so sorry to hear that you did not enjoy yourselves when visiting our winery. We strive to always give excellent customer service and provide our guests with an educational wine experience. If you could possibly let us know when you visited it would really help us figure out what the problem was and solve it as soon as possible. Thank you for your feedback as it helps us to be the best we can be.

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Reviewed March 19, 2013

We had a Groupon we paid $15.00 for two tours, glasses, and a plate of cheese. Comparable yes but not a $30.00 value like it claims. This was no deal but sometimes you get that with Groupon, you have to pay attention. It wasn't a rip off either, don't get me wrong. The woman who did the tour was pleasant and knowledgeable. We had a wonderful time and bought three bottles of wine to take home. This was one time the vendor did well by offering a Groupon. We might even go back. It's certainly beautiful there and we visited in March. Spring and summer surely must be gorgeous! As far as the wine, we got a full tasting (about 12 or so I think) and each liked about 4-6. It made it easy to decide what to buy.

1  Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2013

Recently we learned that one of our favorite chefs was now working at Cross keys. After 20 inches of snow on Wednesday, we traveled out the the winery for lunch on Saturday. It was fantastic! It was 60 degrees, we ate outside and had a lovely lunch with wine. The mountain views are spectacular particularly with still being snow covered. It was like being on vacation just minutes from home. Would highly recommend it for lunch and dinner. We will go back often!

Thank Cheri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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