Overall Hampton Inn is an excellent hotel. My problem was with checking in. My rooms were reserved with my debit card. When I reserved the rooms, I was informed that the card would not be charged, but only used to "hold" the rooms. Upon arrival I informed the gentleman that I was paying cash for the rooms. I gave him the cash and in processing the transaction he said, "oh, I put it on you card, but I will cancel it and give you a receipt showing that you paid cash for the room. Although I receive the receipt showing paid by cash, the money charged to my card in error was still on hold my by bank. I contacted the hotel on Tuesday, explained my situation to the gentleman and was told my him that he would call my bank and tell them they could release the held funds. I gave him the name of the contact person at my bank and the telephone number. I said he would call them in a few minutes. Well needless to say, he never called and I had checks returning NSF, AND FEES deducted from my account because of this. I know for a fact that he made the mistake. If he had not processed the transaction as being charged to my card when I checked in, the money would not have been held. I am sure I don't have to tell you that I WILL NEVER RESERVE A ROOM AT HAMPTON INN ON HULL STREET, MIDLOTHIAN, VA. AGAIN.I HOPE THIS NEVER HAPPEN TO YOU
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- Also Known As:
- Hampton Inn Richmond Southwest - Hull Street Hotel Midlothian
- Hampton Inn Midlothian
- Midlothian Hampton Inn
- Hampton Inn Richmond Southwest - Hull Street Midlothian, Virginia