Let's stop piling on the Salamander Resort for service problems during its opening Labor Day weekend. As many reviewers have mentioned, we've also stayed in many fine resorts around the world, and we are certain that the Salamander Resort will be one of them. We spent two nights there over the Labor Day holiday. We witnessed the problems with the kitchen and the inexperienced staff that others have noted, but all these problems can and certainly will be fixed. With respect to the staff, all those we met were very proud and happy to be working there and said wonderful things about Ms. Johnson. The experience will come and the problems will disappear. The staff energy and enthusiasm is more valuable than perfection at this point.
Ms. Johnson has spent a reported $130 million to build what all agree is a stunning, tasteful resort. It's 20 minutes from our home, and we plan to be there many times over the next decade. When everything is functioning perfectly, I hope we run into Ms. Johnson and Mr. Perm Devadas (President of Salamander Hotels and Resorts). After complimenting them we'll mention that we were there for the opening over Labor Day weekend in 2013. I expect that we will share a good laugh.
- Official Description (provided by the hotel):
- Salamander Resort & Spa offers the refined sophistication of a luxurious country estate in the Virginia's exclusive horse and wine country, just 40 miles from Washington, D.C. This luxury Virginia getaway brings together today’s sought after key elements of time-saving accessibility, authenticity of cultural and historical experiences, unique culinary and wine programming, and an innovative spa and wellness concept. Just 35 minutes from Dulles Airport, the 340-acre resort is located within the historic village of Middleburg, VA, which houses more than 100 unique shops, restaurants, surrounding wineries and equestrian fields and provides the backdrop for one-of-a-kind leisure and group stays as well as spectacular wedding and social events. ... more less
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