Went to the Norton and Bluegrass Festival. A band didn't show up (it happens) and Chrysalis never even made an announcement. Left everyone just sitting there in silence until a customer finally hooked up some recorded music. They kept selling tickets and more people came it to no music. Never an explanation or apology, much less a refund. Terrible service. I talked to a group of wine club members who were very angry and embarrassed. By the way, the scenery is outstanding, but the wine is meh. Much better wine in the area.
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